Umar Kayani

• Managing and troubleshooting Manchester Airport networks (LAN), wide Terminals networks (WAN), and cloud-based systems to ensure connectivity and performance.
• Providing technical support to end users, diagnosing hardware/software issues, and ensuring systems run efficiently.
• Developed new mechanical systems to improve performance.
• Minimised safety risks with thorough inspections and maintenance schedules.
• Designed innovative engineering strategies for improved productivity.
• Led team meetings, fostering effective communication amongst the team.

Detail-oriented Airport Engineer with 1 year of experience in the design, construction, and maintenance of airport facilities and infrastructure. Expertise in project management, ensuring compliance with safety regulations, and optimizing operational efficiency. Proficient in conducting site assessments, performing engineering analyses, and collaborating with cross-functional teams to implement innovative solutions. Strong knowledge of aviation standards and best practices, with a proven track record of successfully delivering projects on time and within budget. Committed to enhancing airport functionality while prioritising safety and sustainability.

As an IT Engineer at Manchester Airport, I managed RAM upgrades and handled VGA and HDMI connections for critical displays, ensuring optimal system performance and seamless connectivity for flight information and security systems.

Dynamic and customer-focused Passenger Service Agent with 2 years of experience in the aviation industry. Skilled in managing passenger check-in processes, resolving travel-related inquiries, and ensuring a seamless travel experience. Proven ability to handle high-pressure situations with professionalism and empathy, facilitating effective communication between passengers and airline operations. Adept at using reservation systems and maintaining accurate records. Committed to delivering exceptional customer service while adhering to safety and regulatory standards.