Usama Khalil
Director Of Global Sales - Egypt
Giza
Summary
Ambitious business leader offering over 22 years of expertise in strategic assessment and the establishment, planning and implementation of business plans. Successful track record of strengthening management teams to increase efficiency and profitability of businesses in hospitality industries. Strong expertise in sales, marketing, revenue management and hotel operations as well as breakthrough experience corporate & global businesses. Qualified with Bachelor of Hotel Management. Proven experience gained in hotels industries within multinational companies, specific skills in product, performance and marketing management, project, strategy management, business and stakeholder performance and analysis. Skilled in pre-openings and creating opening strategies. Inspirational and creative leader with an ability to think ‘out of the box’ in delivering above expectations. Supporting and enhancing teams and subordinates to achieve organisational goals and objectives. Highly effective communicator in all settings. Astute professional with multi-disciplinary skills to work with collaborative approaches establishing sustainable and profitable relationships with customers, suppliers, and stakeholders across the world.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Sales Executive Tour & Travel
Cairo Marriott Hotel
Cairo
09.2005 - 04.2007
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Assistant Director of Sales & Marketing
The St. Regis Cairo
Cairo
03.2017 - 08.2019
- Develop and assist the Director of Sales & Marketing in setting the pricing strategies for the GCC, Leisure, Mice, Government & Corporate segments
- Create and implement all sales action plans related to my market sectors
- Establishes and maintains files on major active accounts within my market area
- Manage the sales team & assure that they are aligned with the hotel strategies
- Monitors Segment accounts and monthly productivity and reports back to Director of Sales & Marketing on any variances
- Provides market feedback to the Director of Sales & Marketing on changing market conditions, including trend in the competition as a result of direct sales solicitation, telephone and direct mail, in my market areas
- Maintains high profile within the local community and local accounts
- Attends all functions related to the accounts handled.
Director of Global Sales
Marriott International
Cairo
09.2019 - Current
- Focusing to support the GSO vision and mission by leveraging Marriott’s products and services
- Responsible for increasing Marriott’s preference, loyalty and profitable share within Marriott International Global accounts
- Handling Mega Travel fairs; IBTM Barcelona, IMEX Frankfurt, ATM Dubai etc
- In terms of all logistics & arrangements for our main partners & Marriott International hosted buyers
- Managing the destination roadshow in terms of all logistics with buyers alog with our properties
- Strategic Account Management by developing relationships with outside vendors and strategic partners to expand exposure of Marriott brands to internal & external customers
- Revenue Generation, by Partnering with HQ team support for annual pricing process
- Value Creation, by self-positioning as “Subject Matter Expert” in terms of customer or account activity, business segment activity or market/region activity
- Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats
- Customer preference & loyalty, by conducting information-oriented sessions at each level of influence within the account or customer base in order to foster and maintain commitment to Marriott as a strategic supplier/partner
- Market integration & Leadership by Developing strong working relationships to maximize Marriott benefits, advising on issues relative to customer/segment/geographical needs and proactively developing strategies that complement market-based initiatives.
Assistant Director of Sales – GCC & Government
IHG Cairo City stars
Cairo
12.2013 - 12.2015
- Managed and motivated sales team to increase revenue [Number]% in [Timeframe].
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Senior Sales Manager Leisure, GCC & Government
IHG Cairo City stars
Cairo
12.2009 - 11.2013
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
Sales Manager Tour & Travel
JW Marriott Cairo Hotel
Cairo
11.2008 - 11.2009
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Education
Bachelor of Administrative Studies - Hotel Management
Faculty of Tourism & Hotels
Cairo 09.1995 - 07.1999
Skills
Entrepreneurial Attitudeundefined
Educational And Professional Qualifications
Bachelor of Hotel Management, Faculty of Tourism & Hotel Management, Helwan University, 1999
Children
- Daughter 1, 13
- Daughter 2, 9
Driver License
Egyptian driving license
Personal Information
- Date of Birth: 05/03/1976
- Nationality: Egyptian
- Marital Status: Married
Extracurricular Activities
Strategic handling for global accounts. Familiar with senior leaders reporting. Being part of the company global projects. Experienced in handling GCC TOP Corporate, Leisure & Government Accounts. Experienced in handling International MICE accounts locally & internationally. Experienced in handling international leisure business & Tour series. Local & International exposure.
Training
Actively attended wide range of training sessions and courses over the 20 years of career in various related subjects.
References
References available on request
Timeline
Director of Global Sales
Marriott International
09.2019 - Current
Assistant Director of Sales & Marketing
The St. Regis Cairo
03.2017 - 08.2019
Assistant Director of Sales – GCC & Government
IHG Cairo City stars
12.2013 - 12.2015
Senior Sales Manager Leisure, GCC & Government
IHG Cairo City stars
12.2009 - 11.2013
Sales Manager Tour & Travel
JW Marriott Cairo Hotel
11.2008 - 11.2009
Sales Executive Tour & Travel
Cairo Marriott Hotel
09.2005 - 04.2007
Bachelor of Administrative Studies - Hotel Management
Faculty of Tourism & Hotels
09.1995 - 07.1999
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