Valentina Russo
Naples
Summary
Multi-tasking and Collaborative leader; well-known for creating positive and dynamic workplace culture and high-performing team. Skilled Systemic Counselor with strong background helping colleagues overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues and developing important skills.
Overview
10
10
years of professional experience
Work History
General manager; personnel manager , stock manager
Cisterna Bistrot - Liberthe Sas
03.2018 - Current
- c/o "Cisterna Bistrot " focused on a gourmet proposal - via Cisterna dell'olio 6a, Naples
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
Chef De Service
BnB Palazzo Della Loggia
12.2021 - Current
- Small and family accommodation c/o via Duomo 214, Naples.
- Shared "managing" knowledge with others to improve efficiency and quality of service.
- Arranged cooks' schedules, food orders and cleaning programs to maximize operational efficiency.
- Offered prompt, friendly customer service at buffet and in dining room to promote pleasant dining experiences.
Assistant General Manager; Personnel Manager
KissKissBangBang
12.2016 - 02.2018
- c/o Japanese restaurant KissKissBangBang - via Santa Maria a Cappella Vecchia, Naples
- Restaurant focused on the Japanese/fusion kitchen, lounge bar
- Motivated, trained, and disciplined employees to maximize performance.
- Mentored and motivated team members to achieve challenging business goals.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Assistant General Manager; Personnel Manager
Jap-one
01.2016 - 11.2016
- c/o Jap-one - via Santa maria a Cappella Vecchia, Naples
- Restaurant focused on japanese/fusion kitchen
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
General manager; personnel manager , stock manager
Jap To Go
02.2014 - 12.2015
- Restaurant and take-away Jap to go via Cavallerizza a Chiaia, Naples
- Fast food focused on the Japanese street food
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
High School Diploma - Linguistics
E.P.Fonseca - Linguistic High School
Via Benedetto Croce, Naples, Italy2005
Coursework - Wine Steward
Associazione Italiana Sommelier
Naples, Italy2022
Level 1 EAC European Counseling Association - Relational Psychology And Counseling
Istituto Di Psicologia E Ricerca - IPR
Via Alvino, Naples, Italy2022
Bachelor's Degree - Economics, International Management
University of Naples “Parthenope
Via Parthenope, Naples, Italy2011
Skills
- Team Leadership
- Coaching and Mentoring
- Client Needs Assessment
- Individual and Group Counseling
- Exceptional Problem Solver
Accomplishments
- 6 CSR Days”, Percorso formativo sulla Resposabilità Sociale d'Impresa
- Ciclo di conferenze sui “Mercati Emergenti” curated by Comitato locale AIESEC Napoli Parthenope c/o University “Parthenope”, Naples
- Attestation de réussite au DELF scolaire niveau 2 (unités A3-A4)
- Attestation de réussite au DELF scolaire niveau 1 (unités A")
- Attestation de réussite au DELF scolaire niveau 1 (unités A!)
- Upper-intermidiate B2 level c/o ABA English School
- DRIVING LICENCE B
Languages
English
Upper intermediate (B2)
French
Intermediate (B1)
Spanish
Intermediate (B1)
Dutch
Beginner (A1)
Timeline
Chef De Service
BnB Palazzo Della Loggia
12.2021 - Current
General manager; personnel manager , stock manager
Cisterna Bistrot - Liberthe Sas
03.2018 - Current
Assistant General Manager; Personnel Manager
KissKissBangBang
12.2016 - 02.2018
Assistant General Manager; Personnel Manager
Jap-one
01.2016 - 11.2016
General manager; personnel manager , stock manager
Jap To Go
02.2014 - 12.2015
High School Diploma - Linguistics
E.P.Fonseca - Linguistic High School
Coursework - Wine Steward
Associazione Italiana Sommelier
Level 1 EAC European Counseling Association - Relational Psychology And Counseling
Istituto Di Psicologia E Ricerca - IPR
Bachelor's Degree - Economics, International Management
University of Naples “Parthenope
Similar Profiles
Ellen Carol RamírezEllen Carol Ramírez
English Teacher at Escuela De Grumetes Alejandro Navarrete CisternaEnglish Teacher at Escuela De Grumetes Alejandro Navarrete Cisterna
FLORIN PADUREANFLORIN PADUREAN
Freelance site engineer at -Freelance site engineer at -
Lance WinterLance Winter
Travelling SEA at -Travelling SEA at -
Christopher CooganChristopher Coogan
Director of Food & Beverage at Hamilton Harbor Yacht ClubDirector of Food & Beverage at Hamilton Harbor Yacht Club
Antonio CarbonaroAntonio Carbonaro
Maintenance Technician at Aspen Square Management Inc.Maintenance Technician at Aspen Square Management Inc.