Patient reception, Acceptance of exams, Preanalytics, Logistics management, Warehouse organizations, Order management, Head of secretariat, Electronic accounting and invoicing, Archiving documents and administrative practices.
I worked as a hostess at weekends while I was studying at university and also after graduation until the transfer to Northern Italy.
Professional Skills :
-Guest Reception
-Excellent reception and greeting skills, creating a warm and inviting atmosphere.
-Customer service aptitude, with the ability to meet and exceed guest expectations.
-Excellent communication skills, able to interact with guests and colleagues in a clear and professional manner.
-Guest Request Management .
-Teamwork
-Ability to collaborate with other staff members to ensure smooth and coordinated service.
-Hotel Services Knowledge
-Familiarity with the various hotel services and facilities, including restaurants, spa and local activities, to be able to provide detailed information to guests.
-Stress Management
-Ability to work in a fast-paced environment while maintaining a calm and professional attitude, even in high-pressure situations.
-Problem Solving
Excellent communication skills, strong propensity to achieve results, aptitude for teamwork and problem solving, Complete autonomy in work, Good relational skills acquired during my work experiences, Constructive attitude and excellent sense of adaptation thanks to frequenting multicultural environments in which it was essential to interact with others to achieve a shared goal as in FIDS sporting events, Team spirit and ability to manage teamwork and perceive individual needs.