Valentina Tagliente
Palagianello
Summary
motivated and open to new challenges. i like to work in team to satisfy customers requests and needs to offer an enjoyable dining experience. serious work attitude,enough technique skills and desire to improve.
Overview
3
3
years of professional experience
Work History
Waitress
Hotel Villa Argentina
12.2022 - 07.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Waitress
Porto Degli Argonauti
05.2022 - 10.2022
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Waitress
Domina Zagarella
04.2021 - 10.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Hotel Biondi
08.2020 - 09.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Education
Hospitality High School
I.i.s.s. Mauro Perrone
Castellaneta, Italy07.2020
Skills
- Customer Service
- Safe Food Handling
- Menu Recommendations
- Dining Area Maintenance
- Team Player
- Table Setting Knowledge
- Food and Beverage Pairings
- Positive attitude
- Cleanliness
- Excellent communication
- Problem-solving
- Attention to detail
Languages
Italian
English
Upper intermediate (B2)
Timeline
Waitress
Hotel Villa Argentina
12.2022 - 07.2023
Waitress
Porto Degli Argonauti
05.2022 - 10.2022
Waitress
Domina Zagarella
04.2021 - 10.2021
Waitress
Hotel Biondi
08.2020 - 09.2020
Hospitality High School
I.i.s.s. Mauro Perrone
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