Valentina Zucchetti
Paratico
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Able to fluently speak 4 languages and consequently always capable of communicating with customers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Wait Staff Member
Restaurant And Wine Bar
2024.09 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Established relationship with regular customers through personalized service and genuine interest in their dining experiences.
- Creating a good environment and b strong bonds with all the colleagues
Receptionist
Hotel And Restaurant
2024.08 - 2024.09
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone calls and directed incoming calls to correct offices.
- Kept track of the accounting process of the Hotel and the Restaurant
Education
Bachelor's Degree - Language Interpretation And Translation
Campus Ciels
Brescia 2026-01
High School Diploma -
Cristoforo Marzoli
Brescia, Italy2024-07
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Salesmanship
- Good knowledge of English and German language
- Strong ability in promoting services or products
Certification
Drive License B
Cambridge Certification C1 Level
Languages
Spanish
Upper intermediate (B2)
English
Advanced (C1)
German
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)
Timeline
Wait Staff Member
Restaurant And Wine Bar
2024.09 - Current
Receptionist
Hotel And Restaurant
2024.08 - 2024.09
Bachelor's Degree - Language Interpretation And Translation
Campus Ciels
High School Diploma -
Cristoforo Marzoli