Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Valentina Zucchetti

Paratico

Summary


Friendly and empathetic with excellent communication skills, dedicated to providing service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Able to fluently speak 4 languages and consequently always capable of communicating with customers.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Wait Staff Member

Restaurant And Wine Bar
09.2024 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Established relationship with regular customers through personalized service and genuine interest in their dining experiences.
  • Creating a good environment and b strong bonds with all the colleagues

Receptionist

Hotel And Restaurant
08.2024 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone calls and directed incoming calls to correct offices.
  • Kept track of the accounting process of the Hotel and the Restaurant

Education

Bachelor's Degree - Language Interpretation And Translation

Campus Ciels
Brescia
01-2026

High School Diploma -

Cristoforo Marzoli
Brescia, Italy
07-2024

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance
  • Salesmanship
  • Good knowledge of English and German language
  • Strong ability in promoting services or products

Certification

Drive License B

Cambridge Certification C1 Level

Languages

Spanish
Upper intermediate (B2)
English
Advanced (C1)
German
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)

Timeline

Wait Staff Member

Restaurant And Wine Bar
09.2024 - Current

Receptionist

Hotel And Restaurant
08.2024 - 09.2024

Bachelor's Degree - Language Interpretation And Translation

Campus Ciels

High School Diploma -

Cristoforo Marzoli

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Valentina Zucchetti