Summary
Overview
Work History
Education
Skills
hobbies
Languages
Timeline
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Valeria colombo

Valeria colombo

Roma

Summary

Dynamic Tour Leader, professional in leading and coordinating group travel experiences, prepared to drive exceptional outcomes. Adept in itinerary planning, cultural insights, and ensuring seamless logistics. Strong focus on team collaboration, adaptability, and achieving results. Reliable, personable, and skilled in customer service, group dynamics, and conflict resolution.

Overview

10
10
years of professional experience

Work History

Tour Leader /Golf Cart Driver

Eating Europe
05.2022 - Current
  • Conducting food tours and knowledge of Roman gastronomy and the history of the city
  • Guided groups of up to 14 people on scheduled tours.
  • Researched information on Rome to provide accurate, detailed tours.
  • Expert Golf Cart Driver ( 8 seats )
  • Contributed to positive company reputation by consistently receiving high ratings on post-tour evaluations from clients.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Built personal relationships with guests to promote positive experiences.

Tour Leader

The Tour Guy
03.2017 - 10.2019
  • Conducting food tours and knowledge of Roman gastronomy and the history of the city
  • Cycling tour leader in Rome and along the Appian way
  • Maintained safety standards throughout tours by implementing strict protocols and conducting regular risk assessments.
  • Researched information on Rome to provide accurate, detailed tours.
  • Trained apprentice guides to educate on information to present to tourists and travelers.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.

Cycling Tour Leader

Top Bike Rental & Tours
03.2015 - 10.2019
  • Built personal relationships with guests to promote positive experiences.
  • Guided groups of up to 14 people on scheduled tours.
  • Researched information on Rome to provide accurate, detailed tours.
  • Ensured timely communication with clients before, during, and after tours to address any questions or concerns they had.
  • Regularly reviewed feedback from clients and incorporated suggestions into future tours for continuous improvement of offerings.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Informed tour members of safety risks associated with attractions, confirming customer security.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.

Education

Tour Leader - Tourism And Hospitality

ISCOM
Modena, Italy
03-2025

Diploma in Acting - Acting

CSC- Scuola Nazionale Di Cinema
Rome, Italy
07-2014

Equestrian Tour Leader - Horse Back Riding & Tourism

ENGEA
Cuneo, Italy
08-2007

Skills

  • Tour planning
  • Cultural knowledge
  • Group management
  • Communication skills
  • Relationship building
  • Physical fitness
  • Team building
  • Public speaking
  • Arts and culture
  • Collaboration
  • Answering client questions
  • Transportation and travel

hobbies

I am a music lover, particularly of American country music. Alongside my career in tourism, I have developed experience as a performer and singer, performing with my band at various venues and parties. I love cinema and I have studied acting professionally for many years. I have experience both as an actress and behind the camera as an acting coach for children and adults. 

When I'm not working, I enjoy traveling and spending time with my dog and my horse!

Languages

English
Advanced (C1)
Italian
Bilingual or Proficient (C2)

Timeline

Tour Leader /Golf Cart Driver

Eating Europe
05.2022 - Current

Tour Leader

The Tour Guy
03.2017 - 10.2019

Cycling Tour Leader

Top Bike Rental & Tours
03.2015 - 10.2019

Tour Leader - Tourism And Hospitality

ISCOM

Diploma in Acting - Acting

CSC- Scuola Nazionale Di Cinema

Equestrian Tour Leader - Horse Back Riding & Tourism

ENGEA

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Valeria colombo