Summary
Overview
Work History
Education
Skills
travelling, cooking and listening to music
Languages
Timeline
Generic

VERONICA AKPEDO

THE LAWN HARLOW

Summary

Proven team player with a track record of enhancing patient and client satisfaction at Round Woodhomes and NIC Service Group. Excelled in time management and emotional intelligence, significantly reducing infection risks and waste. Achieved commendable levels of efficiency and care, fostering strong relationships and exceeding production quotas.

Overview

4
4
years of professional experience

Work History

HEALTH CARE ASSISTANT

ROUND WOODHOMES
09.2021 - Current
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.

PACKAGING ASSISTANT

CAERPHILLY SERVICES CENTRE {ALDI}
08.2021 - 09.2021
  • Participated in regular safety meetings, ensuring compliance with regulations within the workplace environment at all times.
  • Managed inventory systems, tracking usage, and ordering supplies as needed to maintain optimal stock levels.
  • Reduced waste during the packaging process by training team members on proper handling techniques.
  • Provided excellent customer service through accurate order fulfillment and prompt communication regarding any potential delays.
  • Consistently met or exceeded daily production quotas through diligent attention to detail and strong work ethic.

Professional Domestic Cleaner

NIC SERVICE GROUP
08.2020 - 07.2021
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Provided support during special events by offering additional cleaning services in preparation for parties or gatherings.
  • Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.

Education

High School Diploma -

PRESBYTERIAN HIGH SCHOOL
WEST AFRICA EXAMINATION COUNCIL
01-1998

Skills

  • Time management
  • Patient care
  • Patient-focused care
  • Supporting personal needs
  • Teamwork
  • Emotional Intelligence
  • Feeding assistance

travelling, cooking and listening to music

"the adhere they say music is the the best pills for the soul". i usually listen to refresh my soul. I love travelling to explode and learn more about the world and also learn about other people's culture. 

Languages

English
Intermediate (B1)
Italian
Intermediate (B1)

Timeline

HEALTH CARE ASSISTANT

ROUND WOODHOMES
09.2021 - Current

PACKAGING ASSISTANT

CAERPHILLY SERVICES CENTRE {ALDI}
08.2021 - 09.2021

Professional Domestic Cleaner

NIC SERVICE GROUP
08.2020 - 07.2021

High School Diploma -

PRESBYTERIAN HIGH SCHOOL

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VERONICA AKPEDO