Overview
Work History
Education
Skills
Languages
International Experience
Timeline
Generic
VERONICA BADALUCCO

VERONICA BADALUCCO

Trieste

Overview

12
12
years of professional experience

Work History

Junior Sales Manager

WiQo S.p.A
01.2023 - Current
  • Sales network management
  • Commercial negotiation
  • Collaborated with marketing teams to develop promotional materials that effectively communicated product benefits and features to potential customers.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Organized promotional events and interacted with community to increase sales volume.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Built relationships with customers and community to establish long-term business growth.
  • Sales forecast and analysis
  • Congress/event participation
  • Developed comprehensive sales reports to analyze performance trends and identify areas for improvement.
  • Increased sales revenue by building strong relationships with clients and identifying their specific needs.
  • Implemented effective sales strategies for improved market penetration and client acquisition.

Customer Care Specialist

WiQo S.p.A
03.2022 - 12.2022
  • Customer relationship management
  • Administrative support
  • Orders management
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Reduced customer complaints by efficiently resolving issues through effective communication and problem-solving skills.
  • Trained staff on operating procedures and company services.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Managed timely and effective replacement of damaged or missing products.
  • Delivered prompt service to prioritize customer needs.
  • Developed and updated databases to handle customer data.
  • Organize documents and sales reports
  • Events and congress planning
  • Calendar management


Childcare Assistant

Private Baby Sitting Service
11.2011 - 02.2022
  • Supervise kids in a safe environment
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.

Education

Master - Sales Management

24ORE Business School
09.2024

Master degree - Language and Management to China

Ca' Foscari University
Venice
03.2023

Bachelor degree - Chinese Language and Economics

Ca' Foscari University
Venice
07.2019

Skills

  • Strategic planning
  • Sales Planning
  • Customer relations management
  • Decision making and problem solving skills
  • Communication skills
  • Time management
  • Order Management
  • Client Relationship Management
  • Client acquisition
  • Competitor Analysis
  • Sales Reporting
  • Calendar Management

Languages

Chinese
French
English
Spanish

International Experience

  • Au pair program, New York City, 2021-09-01, 2022-01-31
  • Erasmus, Stockholm, 2020-01-01, 2020-05-31
  • Overseas program, Beijing, 2018-08-01, 2019-01-31

Timeline

Junior Sales Manager

WiQo S.p.A
01.2023 - Current

Customer Care Specialist

WiQo S.p.A
03.2022 - 12.2022

Childcare Assistant

Private Baby Sitting Service
11.2011 - 02.2022

Master - Sales Management

24ORE Business School

Master degree - Language and Management to China

Ca' Foscari University

Bachelor degree - Chinese Language and Economics

Ca' Foscari University

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VERONICA BADALUCCO