VERONICA BADALUCCO
Trieste
Overview
12
12
years of professional experience
Work History
Junior Sales Manager
WiQo S.p.A
Trieste
01.2023 - Current
- Sales network management
- Commercial negotiation
- Collaborated with marketing teams to develop promotional materials that effectively communicated product benefits and features to potential customers.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Organized promotional events and interacted with community to increase sales volume.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Built relationships with customers and community to establish long-term business growth.
- Sales forecast and analysis
- Congress/event participation
- Developed comprehensive sales reports to analyze performance trends and identify areas for improvement.
- Increased sales revenue by building strong relationships with clients and identifying their specific needs.
- Implemented effective sales strategies for improved market penetration and client acquisition.
Customer Care Specialist
WiQo S.p.A
Trieste
03.2022 - 12.2022
- Customer relationship management
- Administrative support
- Orders management
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Reduced customer complaints by efficiently resolving issues through effective communication and problem-solving skills.
- Trained staff on operating procedures and company services.
- Promoted available products and services to customers during service, account management, and order calls.
- Managed timely and effective replacement of damaged or missing products.
- Delivered prompt service to prioritize customer needs.
- Developed and updated databases to handle customer data.
- Organize documents and sales reports
- Events and congress planning
- Calendar management
Childcare Assistant
Private Baby Sitting Service
11.2011 - 02.2022
- Supervise kids in a safe environment
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
Education
Master - Sales Management
24ORE Business School
09.2024
Master degree - Language and Management to China
Ca' Foscari University
Venice03.2023
Bachelor degree - Chinese Language and Economics
Ca' Foscari University
Venice07.2019
Skills
- Strategic planning
- Sales Planning
- Customer relations management
- Decision making and problem solving skills
- Communication skills
- Time management
- Order Management
- Client Relationship Management
- Client acquisition
- Competitor Analysis
- Sales Reporting
- Calendar Management
Languages
Chinese
French
English
Spanish
International Experience
- Au pair program, New York City, 2021-09-01, 2022-01-31
- Erasmus, Stockholm, 2020-01-01, 2020-05-31
- Overseas program, Beijing, 2018-08-01, 2019-01-31
Timeline
Junior Sales Manager
WiQo S.p.A
01.2023 - Current
Customer Care Specialist
WiQo S.p.A
03.2022 - 12.2022
Childcare Assistant
Private Baby Sitting Service
11.2011 - 02.2022
Master - Sales Management
24ORE Business School
Master degree - Language and Management to China
Ca' Foscari University
Bachelor degree - Chinese Language and Economics
Ca' Foscari University