Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VERONICA DANIELI

Perth

Summary

Experienced professional with over 10 years in hospitality and tourism industry;

skilled in delivering quality service and fostering positive relationships. Known for adaptability, calm leadership and strong organisational skills in dynamic environments. Driven by a genuine interest in people and social impact, with a steady commitment to learning and growth.

Overview

5
5
years of post-secondary education
11
11
years of professional experience

Work History

Founder & Project Leader

Humanitarian Water Access Initiative
Komodo Island
04.2025 - Current

Initiated and led a humanitarian project aimed at delivering potable water in a remote villages.
Designed a sustainable pump system to improve local access to clean water. Negotiated contracts with vendors and suppliers for optimal pricing structure.

Restaurant General Manager

The Quarters restaurant
Esperance
10.2025 - 04.2026
  • Oversaw daily restaurant operations to ensure smooth service and customer satisfaction.
  • Managed staff recruitment, training, and scheduling to maintain an efficient workforce.
  • Developed marketing strategies to attract new customers and enhance brand visibility.

Hotel And Restaurant Manager

HOTEL DOLOMITES MIRALAGO
Braies-Misurina-Dolomites
08.2024 - 07.2025
  • Ensured high service standards in a remote mountain hospitality setting.
  • Managed staff, supply orders and restaurant operations during the tourism season.

Lead Barista

CORNWALL PARK CAFE
Auckland
02.2024 - 06.2024
  • Ensured a welcoming and organised environment for all visitors.
  • Prepared and brewed high-quality coffee beverages for customer orders.

Assistant Manager

OSTERIA OGGI
Adelaide
04.2023 - 12.2023
  • Developed strong working relationships with staff, fostering a positive work environment.

Hospitality mining cordinator

Mineral Resources Tasmania
Burnie
12.2022 - 03.2023
  • Coordinated events and meetings, aligning logistics with client expectations.
  • Resolved guest complaints promptly, maintaining a positive experience.
  • Collaborated closely with other departments within the organization to ensure smooth functioning of operations.

Management Assistant

IMPLENIA Swiss Construction Services Company
Andermatt
03.2020 - 11.2022
  • Back office and Front Office operations, creation advertising, business plans, event organization and communication between companies.

Retail Sales Associate

JACK&JONES
Zurich
12.2018 - 01.2020
  • Increased sales providing excellent service.
  • Managed inventory, optimal stock level, minimizing overstock.

Front of House Team Leader

SAN TOMMASO
Valencia
03.2016 - 11.2018
  • Managed daily operations, ensuring smooth front of house service and customer satisfaction.
  • Supervised front of house staff to ensure excellent customer service.

Education

Tourism And Hospitality Management

Tourism Management Institute
Belluno, Italy
09.2011 - 06.2016

Skills

  • Positive Energy
  • Team Management & Leadership
  • Experienced customer Service
  • Efficient Problem solving
  • High-Energy, Motivated Attitude
  • Cross-cultural Communication

Languages

  • Italian Native speaker
  • English Professional Working
  • German Professional Working
  • Spanish Professional Working

Timeline

Restaurant General Manager

The Quarters restaurant
10.2025 - 04.2026

Founder & Project Leader

Humanitarian Water Access Initiative
04.2025 - Current

Hotel And Restaurant Manager

HOTEL DOLOMITES MIRALAGO
08.2024 - 07.2025

Lead Barista

CORNWALL PARK CAFE
02.2024 - 06.2024

Assistant Manager

OSTERIA OGGI
04.2023 - 12.2023

Hospitality mining cordinator

Mineral Resources Tasmania
12.2022 - 03.2023

Management Assistant

IMPLENIA Swiss Construction Services Company
03.2020 - 11.2022

Retail Sales Associate

JACK&JONES
12.2018 - 01.2020

Front of House Team Leader

SAN TOMMASO
03.2016 - 11.2018

Tourism And Hospitality Management

Tourism Management Institute
09.2011 - 06.2016
VERONICA DANIELI