Veronica Pellegrino

• Loaded, unloaded, and moved material to and from storage and production areas.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
• Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
• Reduced order processing times with meticulous attention to order picking and packaging.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Responsible for taking care of errors in picked products, as well as dirty and/or broken stock and picked products.

Committee purpose: Organizing the final conference of the Geosciences Honours Programme

• Attended committee meetings to propose, discuss and advance ideas and projects regarding the overarching theme of the conference, invitation of external speakers, planning of key-note lectures and break-out rooms, choosing and booking locations and classrooms, informing invitees, organizing food and drinks.
• Evaluated progress towards established objectives, identifying areas for improvement.
• Curated design and content of the official booklet of the conference.

Project aim: Making organic food accessible to low-income communities

• Served as primary point of contact for clients throughout the duration of the project.
• Balanced multiple project aspects simultaneously while maintaining focus on priorities and deadlines.
• Enhanced team productivity by combining the group's interdisciplinarity.

Project focus: Animal welfare and environmental sustainability in livestock farming

• Strengthened team dynamics through regular feedback sessions.
• Managed critical deadlines by breaking down complex tasks into smaller action items that could be easily delegated or prioritized as necessary.
• Facilitated stakeholder meetings to solicit input on project goals, priorities, and expectations to ensure alignment across all parties involved.

• Welcomed customers and helped address their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions accurately.
• Ensured positive customer experience despite language barrier.
• Kept cash registers and offices clean and ready to be used.
• Resolved customer complaints professionally.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Enhanced team productivity by assisting with organization of project documentation.

• Handled high-pressure situations, maintaining excellent service standards even during busy shifts.
• Always ensured best customer experience despite language barrier.
• Balanced multiple tables and orders simultaneously while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Fostered a positive and productive team environment.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Quickly learned new tasks and behavior expectations.
• Facilitated communication between customers and manager in order to implement feedback and improve future customer experience.