Veronica Turetta
Cressa
Summary
Motivated and career-oriented, with a strong foundation in customer-centric environments. Offering strong organizational skills and quick learning ability, always with a keen eye for detail.
Overview
7
7
years of professional experience
Work History
Operator
CHEF EXPRESS
09.2023 - 08.2024
- Contributed to a positive workplace culture through proactive problem-solving, effective teamwork, and commitment to continuous improvement.
- Mentored new staff members, sharing knowledge of food safety practices and customer service skills.
- Maintained a clean and hygienic work environment, ensuring compliance with health regulations.
Front Desk Receptionist - Internship
Roccamare Resort
06.2019 - 08.2019
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Front Desk Receptionist - Internship
Hotel Garden
07.2018 - 07.2018
Front Desk and Bar - Internship
Color Ermitage Beach Family Hotel
08.2017 - 08.2017
Education
Bachelor degree - Foreign Languages And Literatures
Università Del Piemonte Orientale
Vercelli, ItalyHigh School Diploma - Hospitality
Professional Institute - IPSEOA Giulio Pastore
Gattinara, VC06-2020
Professional Qualification - Promotion And Hospitality
Professional Institute - IPSEOA Giulio Pastore
Gattinara, VC06-2018
Skills
- Strong work ethic
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Efficient multitasking
- Valid Driver's license
- Customer service
- Flexible schedule
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Intermediate (B1)
Spanish
Elementary (A2)
References
Luca Vitali, Manager, Chef Express, Luca.vitali@cremonini.com, (+39) 3316144350
Additional Information
08/2024 - 11/2024
- Workaway project (international volunteering)
Countries: Austria, Hungary, Poland, Netherlands, Germany, France
06/2017 - 06/2020
- Operazione Mato Grosso (local volunteering)
Timeline
Operator
CHEF EXPRESS
09.2023 - 08.2024
Front Desk Receptionist - Internship
Roccamare Resort
06.2019 - 08.2019
Front Desk Receptionist - Internship
Hotel Garden
07.2018 - 07.2018
Front Desk and Bar - Internship
Color Ermitage Beach Family Hotel
08.2017 - 08.2017
Bachelor degree - Foreign Languages And Literatures
Università Del Piemonte Orientale
High School Diploma - Hospitality
Professional Institute - IPSEOA Giulio Pastore
Professional Qualification - Promotion And Hospitality
Professional Institute - IPSEOA Giulio Pastore
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