Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Volunteer Experience
Privacy
Hobbies and Interests
Timeline
Generic
VERONIQUE STELIANE AMALA BAKOYO

VERONIQUE STELIANE AMALA BAKOYO

Bologna

Summary

Enthusiastic and detail-oriented Master’s student in International Relations with a specialization in Diplomacy and International Organizations. Seeking an internship to leverage understanding of global trade, logistics, and international business.

Overview

5
5
years of professional experience

Work History

Floor Attendant

Giocofood S.R.L
05.2023 - Current
  • Handled financial transactions, including exchanging money for chips, paying out winnings, and accurately recording transactions.
  • Maintained cash balance and ensured precise financial operations throughout shifts.
  • Assisted guests with inquiries, provided information on casino services, and resolved any issues promptly.

Secretary's Assistant Collaborazione Studentesca

University of Bologna
10.2019 - 02.2020
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.
  • Entered data into system and updated customer contacts with information to keep records current.

Library Student Assistant

Università Di Bologna
01.2021 - 03.2021
  • Managed book loans, acquisitions, and subscriptions.
  • Provided customer service and maintained library operations.

Food and Beverage Attendant

CAMST
06.2019 - 03.2020
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.

Education

Laurea Magistrale - Relazioni Internazionali

Università Di Milano - LA STATALE
12.2020

Laurea Triennale - Scienze Politiche, Sociali e Internazionali

Università di Bologna

Addetto Customer Service -

Adhr
Bologna, Italy
11.2021

Skills

  • Customer Service
  • Problem-Solving
  • Excellent Communication
  • Team Collaboration
  • Relationship Building
  • Proficient in Word , Excel

Personal Information

  • Date of Birth: 07/24/98
  • Gender: Femminile
  • Nationality: Camerunese

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Bilingual or Proficient (C2)
Spanish
Elementary (A2)

Volunteer Experience

AIESEC, 2018, 2019, Bologna,Selected volunteers and facilitated their integration into the local community. Worked well in a team setting, providing support and guidance.


Privacy

Autorizzo il trattamento dei dati personali contenuti nel mio curriculum vitae in base al D. Lgs. 196/2003 e al Regolamento UE 2016/679, 03/05/21

Hobbies and Interests

travel , dance, art

Timeline

Floor Attendant

Giocofood S.R.L
05.2023 - Current

Library Student Assistant

Università Di Bologna
01.2021 - 03.2021

Secretary's Assistant Collaborazione Studentesca

University of Bologna
10.2019 - 02.2020

Food and Beverage Attendant

CAMST
06.2019 - 03.2020

Laurea Magistrale - Relazioni Internazionali

Università Di Milano - LA STATALE

Laurea Triennale - Scienze Politiche, Sociali e Internazionali

Università di Bologna

Addetto Customer Service -

Adhr

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VERONIQUE STELIANE AMALA BAKOYO