VINCENZA CEGLIA

• Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
• Coordinated communication between departments to streamline administrative processes and enhance service delivery.

I STARTED MY PATH IN IBM ITALY IN 1995, 21 MAY.

I BECAME A FINANCIAL ANALYST, IN SPECIFIC IN SYSTEM INTEGRETIONS CONTRACTS.

IT WAS THE MOST COMPLICATED CONTRACTS THAT WERE IN IBM, BECAUSE WE'RE OFFERING TO OUR CUSTOMERS THE COMPLETE ASSETS OF THEIR OFFICES....FORM THE FURNITURES TO CONSULENCE, HW,SW..AND ALL THE COMPLETE 'PACKAGE'.

THEN, AFTER 10 YEARS, I WAS TRANSFERRED TO FINANCIAL SYSTEM, AS A COLLABORATOR OF THE ARCHITECT THAT BUILT ALL THE LOGICAL SYSTEM ALL AROUND IBM, AND I WAS RESPONSIBLE TO WRITE AND BEEN RESPONSIBLE FOR THE MANUALS, THE QUESTIONS ABOUT ALL THE SYSTEMS, IN IBM ITALY AND ALL IBM AROUND THE WORLD.

THEN, AFTER 5 YEARS, IBM ASKED ME (TO IMPROVE MY WORK-LIFE BALANCE) TO BECOME THE NEW RECEPTIONIST COORDINATOR. AND THEN, I ACCEPTED.