Vincenzo Venza
Trapani,TP
Summary
Dynamic Key Account Manager with a proven track record at Lighthouse S.p.A., excelling in client relationship building and business development. Adept at problem-solving and data-driven decision making, I consistently exceed client expectations, driving long-term growth and satisfaction. My ability to coordinate cross-functional teams enhances project success and strengthens client rapport. Qualified relationship with proven ability to manage and grow key client relationships. Successfully led initiatives that enhanced customer satisfaction and retention. Demonstrated expertise in contract negotiation and strategic account planning. Qualified relationship with proven ability to manage and grow key client relationships. Successfully led initiatives that enhanced customer satisfaction and retention. Demonstrated expertise in contract negotiation and strategic account planning. Results-driven professional with background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning. Experienced account management professional with strong track record in client relations, strategic planning, and revenue growth. Known for fostering team collaboration and achieving results, adaptable to changing business needs. Skilled in relationship building, negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities.
Overview
46
46
years of professional experience
Work History
Key Account Manager & Project Manager
Lighthouse S.p.A.
03.2022 - 11.2025
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problem solving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
- Developed and maintained strong relationships with key clients to ensure long-term business growth.
Base Manager
LGH ME
12.2018 - 02.2022
- Collaborated with senior leadership on strategic planning efforts, aligning base operations with wider organizational objectives.
- Managed inventory control systems to ensure accurate tracking and adequate supply levels for mission-critical resources.
- Maintained strict adherence to regulatory guidelines and safety protocols, minimizing incidents or violations within the facility.
- Coordinated with external agencies for logistical support, enhancing overall base capabilities.
- Oversaw facility maintenance, ensuring a safe and efficient work environment for all personnel.
- Managed budget and resource allocation, optimizing financial performance of the base operations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Senior Project Manager
Lighthouse S.p.A.
01.2009 - 11.2018
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
Project Manager
Remed
01.2008 - 12.2008
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Company Manifacturer & Shareholder
Nautec S.r,L.
01.2004 - 12.2007
- Remote Operated Vehicle Construction
- ROV Operations and Project support for NAUTEC ROV owners
- ROV Pilot
- ROV Development
- Worked with raw materials to develop complete and commercially viable products.
- Developed new product lines, collaborating closely with R&D department to bring innovative products to market.
Senior Surveyor & ROV Pilot
Freelance
09.2002 - 12.2004
- Utilized GPS technology for efficient data collection, expediting the completion of fieldwork assignments.
- Gathered, organized and modeled data for reports and presentations.
- Adapted quickly to changing conditions on job sites, efficiently adjusting plans as needed while maintaining overall project goals.
- Assisted in training new team members on surveying techniques, fostering a supportive work environment for continued growth.
- Coordinated survey crew activities and oversaw field operations.
- Developed strong relationships with clients through consistent communication and timely delivery of results.
Party Chief & ROV PIlot & Shareholder
IDROTEC S.r.L.
05.1996 - 08.2002
- Collaborated with multidisciplinary teams to ensure seamless integration of survey data into design processes for optimal results.
- Facilitated smooth handover processes between field crew members by maintaining comprehensive documentation of survey work performed at each site.
- Resolved discrepancies in existing survey records by conducting retracement studies and collaborating closely with other professionals involved in the project.
- Increased client satisfaction by providing clear and concise project reports, complete with survey results, analysis, and recommendations.
- Assisted in cost reduction efforts by carefully monitoring project budgets, minimizing downtime, and optimizing resource allocation.
- Streamlined workflow by implementing new technologies, such as GPS and robotic total stations, in daily operations.
- Contributed to the development of standard operating procedures for field crews, enhancing overall team performance and consistency in delivering quality work.
Senior Offshore Surveyor
Freelance
10.1985 - 04.1996
- Performed field calculations to complete assessments.
- Collaborated with engineers, architects, and construction professionals to ensure accurate information was incorporated into designs.
- Utilized GPS technology for efficient data collection, expediting the completion of fieldwork assignments.
- Adapted quickly to changing conditions on job sites, efficiently adjusting plans as needed while maintaining overall project goals.
Surveyor
GAS S.r.L.
07.1982 - 09.1985
Submarine Co-Pilot and Navigator
Sub Sea Oil Service
06.1981 - 06.1982
Surveyor
GSO S.r.L.
04.1980 - 05.1981
Education
High School Diploma -
Istituto Tecnico Industriale - Elettrotecnico
Trapani, Italy06.1975
Skills
- Client relationship building
- Key account management
- Data-driven decision making
- Customer rapport
- Client needs assessment
- Problem-solving
- Decision-making
- Task prioritization
- Time management
- Opening and closing procedures
- Interpersonal communication
- Cash handling
- Teamwork and collaboration
- Problem-solving abilities
Timeline
Key Account Manager & Project Manager
Lighthouse S.p.A.
03.2022 - 11.2025
Base Manager
LGH ME
12.2018 - 02.2022
Senior Project Manager
Lighthouse S.p.A.
01.2009 - 11.2018
Project Manager
Remed
01.2008 - 12.2008
Company Manifacturer & Shareholder
Nautec S.r,L.
01.2004 - 12.2007
Senior Surveyor & ROV Pilot
Freelance
09.2002 - 12.2004
Party Chief & ROV PIlot & Shareholder
IDROTEC S.r.L.
05.1996 - 08.2002
Senior Offshore Surveyor
Freelance
10.1985 - 04.1996
Surveyor
GAS S.r.L.
07.1982 - 09.1985
Submarine Co-Pilot and Navigator
Sub Sea Oil Service
06.1981 - 06.1982
Surveyor
GSO S.r.L.
04.1980 - 05.1981
High School Diploma -
Istituto Tecnico Industriale - Elettrotecnico
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