Vittoria Masuzzo
Magione
Summary
Bachelor’s graduate in Linguistic and Cultural Mediation, specialized in English and Portuguese, with Erasmus+ international experience. Strong background in customer care and intercultural communication.
Overview
1
1
year of professional experience
Work History
Mini Market Supervisor
Vacanze col Cuore
Magione, Italy
04.2025 - 11.2025
- Operational management of the retail outlet, including organizing and placing orders with suppliers
- Monitoring stock levels and replenishing products
- Cash handling and payment processing
- Customer support, ensuring efficient and customer-oriented service
- Development of organizational, problem-solving, and communication skills
- Interaction with a diverse and international customer base
Industry or Sector: Retail trade
English as a Second Language (L2) Internship
Giuseppe Mazzini Middle School, Magione
October 2024 – February 2025
- Support in teaching English as a second language (L2)
- Assistance with communication with students in a multicultural context
Workplace Health and Safety Training (Legislative Decree 81/08)
GPA Servizi s.a.s | Magione, PG
October 14, 2024
- Training on workplace safety regulations
- Occupational risk awareness
- Emergency procedures and fire prevention
- Proper use of personal protective equipment (PPE)
Education
Linguistic and Cultural Mediation
University for Foreigners of Siena
Siena, Italy2025
Skills
- Customer service
Languages
Italian
First Language
English
Proficient
C2
Portuguese
Upper Intermediate
B2
French
Intermediate
B1
Spanish
Elementary
A2
Timeline
Mini Market Supervisor
Vacanze col Cuore
04.2025 - 11.2025
Linguistic and Cultural Mediation
University for Foreigners of Siena