Summary
Overview
Work History
Education
Skills
LANGUAGES
PERSONAL DATA
extra curricular activities
Timeline
Generic

VITTORIA SCARPATO

Anacapri

Summary

I am a young, motivated woman with a strong interest in growing professionally within the hospitality and retail sectors. I enjoy interacting with customers and building trusting relationships with them. I also bring 5 years of experience in customer-facing roles, which have strengthened my communication and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Sales assistant

Santoni
04.2023 - Current
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Followed company procedures and guidelines for smooth retail operations.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.

Sales assistant

Paciotti
07.2022 - 09.2022
  • Assisted customers with product selection and sales, recommending items to increase transaction value.

Sales assistant

Capri Vision
05.2021 - 09.2021
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Built lasting relationships with clients through customer service interactions.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.

Education

Diploma of Higher Education - Enogastronomy and hotel hospitality management

Axel Munthe
07.2022

Language Certificate - English language (B2 level)

ELC School
03.2024

English B2+IELTS Score 6.0

St.Giles International School
London
03-2025

Skills

  • Team Work
  • Problem solving
  • Computer skills: Excel, Power Point, Word
  • Cegid sistem
  • NFC and Hub spot
  • Complex Problem-solving
  • Strong communication and interpersonal skills

LANGUAGES

English
Upper intermediate (B2)
Spanish
Beginner (A1)
Italian
Bilingual or Proficient (C2)

PERSONAL DATA

I authorize the processing of my personal data pursuant to Legislative Decree 196 of 30 June 2003 and art. 13 GDPR

extra curricular activities

Wedding planner assistant

UNITALSI volunteering

School-work alternation in Villa San Michele (Anacapri):

tourist assistance during their visit in the Museum and help in ticket office

Timeline

Sales assistant

Santoni
04.2023 - Current

Sales assistant

Paciotti
07.2022 - 09.2022

Sales assistant

Capri Vision
05.2021 - 09.2021

Diploma of Higher Education - Enogastronomy and hotel hospitality management

Axel Munthe

Language Certificate - English language (B2 level)

ELC School

English B2+IELTS Score 6.0

St.Giles International School

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