Viviana Mendozza
Napoli
Overview
9
9
years of professional experience
Work History
Servizio Civile Nazionale
Protezione Civile Folgore
- territorial control service for illegal waste dumping, door to door for collection waste information campaign.
Promoter
Parmalat, Lindt, Giochi Preziosi
- Promoter for various types of products: food, wine, automotive, cinema.
- Brand: Lindt, Sky, Parmalat, Granarolo, Giochi Preziosi, Warner Bros, Gancia, Amadori, Arexons Auto
- the work was carried out at Auchan and Ipercoop.
Store Consultant
Iliad
2018.11 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Tobacco Cashier
Tabaccheria Capone
2015.05 - 2018.11
- Tobacco sales, cash management, warehouse management,and product supply, Paypal, Sisal, Lottomatica, ITB Bank
Education
Ground Hostess Diploma -
Lingu
Napoli, ItaliaDegree in Psychological Sciences And Techniques -
Seconda Università Degli Studi Di Napoli
Caserta, Italia03.2014
High School Diploma -
Liceo Scientifico Renato Caccioppoli
Napoli, Italia07.2009
Skills
- Communication Skills- Excellent relational skills developed during all the job roles covered by me
- Organizational and management skills-tutor and team leader of group in national Park ( Lazio -Abruzzo -Molise) during the summer camp
- Professional skills -team work- adaptation ability - crowd management
- Others skills : Swimming licenses, passionate about caribbean dance, crime novel reader
- Drive card Type B
Additional Information
Trattamento dei dati personali Autorizzo il trattamento dei miei dati personali ai sensi del Decreto Legislativo 30 giugno 2003, n. 196 "Codice in materia di protezione dei dati personali."
Languages
italiano
inglese
Personal Information
- Date of Birth: 01/26/90
- Gender: Femminile
- Nationality: Italiana
Timeline
Store Consultant
Iliad
2018.11 - Current
Tobacco Cashier
Tabaccheria Capone
2015.05 - 2018.11
Servizio Civile Nazionale
Protezione Civile Folgore
Promoter
Parmalat, Lindt, Giochi Preziosi
Ground Hostess Diploma -
Lingu
Degree in Psychological Sciences And Techniques -
Seconda Università Degli Studi Di Napoli
High School Diploma -
Liceo Scientifico Renato Caccioppoli