Overview
Work History
Education
Skills
Additional Information
Languages
Personal Information
Timeline
Generic
Viviana Mendozza

Viviana Mendozza

Napoli

Overview

9
9
years of professional experience

Work History

Servizio Civile Nazionale

Protezione Civile Folgore


  • territorial control service for illegal waste dumping, door to door for collection waste information campaign.

Promoter

Parmalat, Lindt, Giochi Preziosi
  • Promoter for various types of products: food, wine, automotive, cinema.
  • Brand: Lindt, Sky, Parmalat, Granarolo, Giochi Preziosi, Warner Bros, Gancia, Amadori, Arexons Auto
  • the work was carried out at Auchan and Ipercoop.

Store Consultant

Iliad
11.2018 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Tobacco Cashier

Tabaccheria Capone
05.2015 - 11.2018
  • Tobacco sales, cash management, warehouse management,and product supply, Paypal, Sisal, Lottomatica, ITB Bank

Education

Ground Hostess Diploma -

Lingu
Napoli, Italia

Degree in Psychological Sciences And Techniques -

Seconda Università Degli Studi Di Napoli
Caserta, Italia
03.2014

High School Diploma -

Liceo Scientifico Renato Caccioppoli
Napoli, Italia
07.2009

Skills

  • Communication Skills- Excellent relational skills developed during all the job roles covered by me
  • Organizational and management skills-tutor and team leader of group in national Park ( Lazio -Abruzzo -Molise) during the summer camp
  • Professional skills -team work- adaptation ability - crowd management
  • Others skills : Swimming licenses, passionate about caribbean dance, crime novel reader
  • Drive card Type B

Additional Information

Trattamento dei dati personali Autorizzo il trattamento dei miei dati personali ai sensi del Decreto Legislativo 30 giugno 2003, n. 196 "Codice in materia di protezione dei dati personali."

Languages

italiano
inglese

Personal Information

  • Date of Birth: 01/26/90
  • Gender: Femminile
  • Nationality: Italiana

Timeline

Store Consultant

Iliad
11.2018 - Current

Tobacco Cashier

Tabaccheria Capone
05.2015 - 11.2018

Servizio Civile Nazionale

Protezione Civile Folgore

Promoter

Parmalat, Lindt, Giochi Preziosi

Ground Hostess Diploma -

Lingu

Degree in Psychological Sciences And Techniques -

Seconda Università Degli Studi Di Napoli

High School Diploma -

Liceo Scientifico Renato Caccioppoli

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Viviana Mendozza