Viviana Miccolis
Fasano
Summary
Dedicated and highly motivated senior shop assistant actively pursuing a Bachelor's degree in Business Administration, with a strong desire and tenacity to transition into a Junior HR role. Possesses an energetic and proven track record of excelling in a demanding, fast-paced work environment while skillfully balancing academic commitments. Eager to leverage organizational and interpersonal skills to contribute to HR functions and foster team development.
Overview
8
8
years of professional experience
Work History
Senior Shop Assistant
La Tabaccheria
06.2018 - Current
- Maintain cash register accuracy and precision, ensuring accountability for approximately €5,000 to €10,000 in daily cash transactions.
- Supervise recruitment process for new team members, offering continuous support through regular check- ins, mentorship always with humility and understanding.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction
Personal Assistant
Giovanni Cito, Family Broker
09.2015 - 05.2018
- Optimized time management and productivity by skillfully scheduling and coordinating appointments and meetings. Simultaneously, maintained detailed personal agenda to ensure accurate recording and execution of all tasks and appointments.
- Addressed client inquiries promptly via phone and email, managed over 30 customer per day.
- Maintained organized digital filing system for documents, ensuring data security, and executed uploading of credit contracts onto online portal in strict adherence to established guidelines.
Education
Bachelor's of Business Administration - Economics
Università Telematica Pegaso
Naples, NA06.2024
Skills
- MS Word, Excel (Good)
- Microsoft Teams (Good)
DIGITAL SKILLS
- Outlook (Advanced)
- Power Point (Good)
- Online Learning Platform (Advanced)
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Senior Shop Assistant
La Tabaccheria
06.2018 - Current
Personal Assistant
Giovanni Cito, Family Broker
09.2015 - 05.2018
Bachelor's of Business Administration - Economics
Università Telematica Pegaso
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