Vladislava Dubinina

Providing information to the customers all around the world, organising the design part of the furniture.

• Increased customer satisfaction with timely and accurate order fulfillment, addressing any issues or discrepancies promptly.
• Prepared more than Number shipments per day with over Number completed products.
• Ensured on-time deliveries by coordinating with carriers and tracking shipments throughout the entire process.
• Maintained up-to-date knowledge of industry trends and regulations to ensure compliance with relevant shipping laws.
• Managed customer inquiries regarding shipment statuses, providing detailed updates when requested.
• Contributed to team productivity by assisting with loading and unloading shipments as needed.
• Communicated with vendors and suppliers to verify timely delivery of goods.
• Collaborated with internal departments to verify customer satisfaction and order accuracy.
• Sorted and delivered materials to different work areas and staff.
• Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.