Well-qualified Health Services Administrator effective at developing and implementing service policies to meet changing needs. Decisive manager with 10 years' experience in the field. Pursuing a new professional opportunity with long-term potential.
Overview
16
16
years of professional experience
1
1
Certification
Work History
English Teacher
Wall Street English Ancona
12.2023 - Current
Responsible for planning and delivering interactive, fun and dynamic classes to students at every level
Provide students with appropriate educational activities and experiences that will enable them to fulfil their potential for intellectual, emotional, physical, and social growth
Maintaining grades and progress reports for all students
Cambridge, IELTS & TOEIC exam preparation
English Teacher
Aeronautical Headquarters Loreto
09.2023 - 10.2023
Instructing students of different grade levels in one classroom
Assigning and grading essays, quizzes, and tests
Collaborating with colleagues on course curriculum
Maintaining grades and progress reports for all students
Developing lectures and providing small-group discussion opportunities.
English Teacher
My English Room Jesi
05.2022 - 08.2023
Acting as a mentor to new teachers by providing support and advice during their integration
Provide students with appropriate educational activities and experiences that will enable them to fulfil their potential for intellectual, emotional, physical, and social growth
Help students develop the skills necessary to be a productive member of society.
English Teacher
Engoo
11.2020 - 04.2022
Multi-students and one-on-one (online) classes in General and Business English, ESL, IELTS & TOEIC preparation
Grade and assess students' tests
Provide student feedback after every lesson.
District Health Services Administrator
Ministry Of Health And Child Care
09.2016 - 09.2019
Ensured client-satisfaction through patient engagement
Controlling, planning and coordinating administrative procedures and systems
Reviewed and assessed staff processes
Management of risk posed for residents and staff while promoting regulatory compliance
Creation and policy implementation and coordination of multi-disciplinary engagement
Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care
Directed daily operations of the district's clinic that cared for more than 200 patients
Monitoring and evaluation, and budget forecasting of projects
Represent the institution at investor meetings or on governing boards.
Administrator
Dangamvura & Chikanga Constituency
05.2015 - 08.2016
Screening, hiring and supervising personnel
Ensuring optimal patient relations
Telecommunications management
Develop and get approval of budgets and pay scales
Initiating professional development training
Procurement of commodities and equipment.
Administration Intern
Chitungwiza Central Hospital
01.2014 - 12.2014
Assist Administrator with projects, events and work relevant to specific departmental needs
Perform work assignments related to my course studies and educational curriculum
Perform other administrative duties well as assigned
Demonstrate computer skills and proficiency in the utilisation of standard software specific to departmental needs.
Dental Nurse Assistant
Lansdowne Dental Practice (Integrated Dental Holdings)
10.2007 - 05.2011
Support dental care delivery by preparing treatment rooms, patients, instruments, and materials
Perform procedures in compliance with the Dental Practice Act
Entered patient data into the system using SAP and observed all confidentiality rules
Educate patients by giving oral hygiene, plaque control, and postoperative instructions
Maintain dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
Education
Master of Science in E-Health & Telemedicine Management -
Rome Business School, Rome, Italy
10.2020
Bachelor of Health Services Management -
Africa University, Mutare, Zimbabwe
06.2015
Skills
E-Health and Telemedicine Management
Microsoft Suite
SAP
PFMS
DHIS2
Effective team player
Budgeting
Leadership
Logistics
Strategic planning
Communication skills
Human Resources Management
Operations Management
Public Health
Administration and Management
Organizational Leadership
Client Consulting
Workflow Planning
Quality Assurance
Strategic Business Planning
Practice Management
Team Supervision
Certification
Fundamentals of Digital Marketing (2023)
Certificate in Teaching English as a Foreign Language (2020)
Integrated Disease Surveillance and Response (IDSR) Training (Africa CDC) 2018
Inclusive Leadership (EdX), 2015
Entrepreneurship (EMPRETEC), 2013
Introduction to Computers (CITMA),1999
Awards
Most Outstanding New Member - Junior Chamber International - Mutare (20 January 2016).
Dean`s List Commendation on Outstanding Academic Performance - Africa University, Mutare, Zimbabwe (18 December 2014).
EMPRETEC Best Video Presentation, Africa University, Mutare, Zimbabwe (May 2013).
Class representative - Faculty of Health Sciences: Bachelor of Health Services Management First Years, Africa University, Mutare, Zimbabwe (August 2011 - May 2012).
Hobbies and Interests
Playing netball
Writing poetry
Sight-seeing and small-scale jewellery-making
Community voluntary work
Knitting
Community Service
Member - Junior Chamber International, Zimbabwe (June 2015 -2019).
Member - Africa University Fairfield Buddies Orphanage (August 2011 - June 2015).
Languages
English
Bilingual or Proficient (C2)
Italian
Elementary (A2)
Timeline
English Teacher
Wall Street English Ancona
12.2023 - Current
English Teacher
Aeronautical Headquarters Loreto
09.2023 - 10.2023
English Teacher
My English Room Jesi
05.2022 - 08.2023
English Teacher
Engoo
11.2020 - 04.2022
District Health Services Administrator
Ministry Of Health And Child Care
09.2016 - 09.2019
Administrator
Dangamvura & Chikanga Constituency
05.2015 - 08.2016
Administration Intern
Chitungwiza Central Hospital
01.2014 - 12.2014
Dental Nurse Assistant
Lansdowne Dental Practice (Integrated Dental Holdings)
10.2007 - 05.2011
Master of Science in E-Health & Telemedicine Management -
English Teacher and Primary Classroom Teacher/ Kindergarten English Teacher at Al Takween Private SchoolEnglish Teacher and Primary Classroom Teacher/ Kindergarten English Teacher at Al Takween Private School
English Teacher, English Teacher
Interpretation and Translation Teacher at Montessori SchoolEnglish Teacher, English Teacher
Interpretation and Translation Teacher at Montessori School