Martina Talia

Provided high-quality customer support by handling inquiries, resolving complaints, processing transactions, and ensuring a positive customer experience in a fast-paced environment

Supported the Director in overseeing daily operations, supervising staff, coordinating activities, and ensuring the safety and well-being of participants in a multicultural environment

Cultivated strong working relationships with foreign partners, including canteen staff, educators, and museum personnel for effective bookings. Supervised and guided group leaders to ensure seamless tour experiences

Welcomed and accompanied groups of underage students from various Italian airports to their London college of residence. Served as a guide during city tours and visits to museums and monuments

Employed cultural insights to interpret specific meanings beyond the literal text in translations. Assisted in translating documents and papers from foreign languages

Coordinated playdates and outings to fulfill children's physical and social development needs. Communicated with parents regarding daily activities, positive progress, and any challenges; transported children to and from school and extracurricular activities

Supported teachers with classroom management and documentation to promote a positive learning atmosphere