William Gesi
Perth,WA
Summary
I studied and started to work as barista and bartender, i experienced firstly as barista and then as bartender and bar waiter, I like to prepare cocktails and coffee beverages.
Also versatile Air Export Agent with a proven track record at Db Group and Savino del Bene, adept in customs compliance and fostering international relationships. Excelled in shipment management and customer service, contributing significantly to business growth. Known for a team player attitude and efficient problem-solving.
Overview
10
10
years of professional experience
Work History
Air Export Agent
Db Group
10.2022 - 03.2025
- Ensured prompt resolution of customs clearance issues by maintaining open lines of communication with customs brokers.
- Developed strong relationships with international agents, fostering collaboration and smooth operations across borders.
- Optimized routing options for shipments by analyzing available carrier schedules and selecting cost-effective solutions.
- Maintained compliance with industry regulations through diligent record keeping and adherence to established protocols.
- Contributed to the company''s growth by identifying new business opportunities and expanding the client base through exceptional service delivery.
- Conducted thorough research on global market trends, helping clients make informed decisions regarding their shipping needs.
- Streamlined air export processes by implementing efficient documentation and communication procedures.
Air Export Agent
Mint Cool Cargo
11.2021 - 09.2022
- Ensured prompt resolution of customs clearance issues by maintaining open lines of communication with customs brokers.
- Developed strong relationships with international agents, fostering collaboration and smooth operations across borders.
- Negotiated with carriers to secure best possible rates for clients and control costs.
- Calculated weight, volume or cost of goods to be moved.
- Provided tracking information to enable clients to monitor progress of shipments.
- Documented waybill data and dimensions and weights of cargo in computer database.
Air Export Agent
Savino Del Bene Spa
05.2018 - 11.2021
- Ensured prompt resolution of customs clearance issues by maintaining open lines of communication with customs brokers.
- Developed strong relationships with international agents, fostering collaboration and smooth operations across borders.
- Optimized routing options for shipments by analyzing available carrier schedules and selecting cost-effective solutions.
- Maintained compliance with industry regulations through diligent record keeping and adherence to established protocols.
Bartender
The Westin Excelsior Florence
01.2017 - 03.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Barista
Bar Fiore
01.2015 - 12.2016
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Hotel School F.Enriques
Castelfiorentino, Italy07-2016
Skills
- Dangerous goods handling
- Shipment tracking
- Shipping regulations
- Customs compliance
- Shipment management
- Customer service
- Team player attitude
- Hospitality service expertise
- Classic cocktails
- Fluency in English
- Friendly and outgoing
- Espresso machine operation
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Elementary (A2)
Timeline
Air Export Agent
Db Group
10.2022 - 03.2025
Air Export Agent
Mint Cool Cargo
11.2021 - 09.2022
Air Export Agent
Savino Del Bene Spa
05.2018 - 11.2021
Bartender
The Westin Excelsior Florence
01.2017 - 03.2018
Barista
Bar Fiore
01.2015 - 12.2016
High School Diploma -
Hotel School F.Enriques
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