William Miano
Cologno Monzese
Summary
Clever Change Analyst skilled at detecting hidden bottlenecks and previously unforeseen risks in business plans. Provides exceptional foresight into operations by applying vast organizational knowledge and change management experience. Eager to apply hard-earned expertise to designing and executing positively impactful strategies.
Overview
19
19
years of professional experience
Work History
Head of Change Management
Euronext-Borsa Italiana-Monte Titoli S.p.A
10.2017 - Current
- Participated in high-level change management strategic planning, incorporating input from stakeholders, internal support staff and external factors.
- Developed and delivered change management support documentation and manuals.
- Administered periodic reviews (as Lean Six Sigma Black Belt) of ongoing operational practices to determine efficacy and detect deficits.
- Orchestrated cross-functional meetings to coordinate change management strategy implementation across divisional leadership roles.
- Owner and Manager for the Corporate Programme Planning, including initiatives monitoring throughout the year (PM and Budget).
Head of Fund Distribution Services
State Street S.p.A. - Milan Branch
02.2011 - 09.2017
- Management of the business line named "FDS-Funds Distribution Services"; core of the activity was the Transfer Agent and the Local Paying Agent functions in the SSB Milan Branch, coordinating a team of roughly 90 headcounts..
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
- Developed and managed operating budget, meeting department goals.
Business Change Manager
BNP Paribas Securities Services
09.2008 - 01.2011
- Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
- Designed processes and systems supporting business and Technology needs before, during and after transitions.
- Partnered with business teams to understand needs and mitigate potential problems.
VP of Operations
JP Morgan Asset Management
06.2004 - 08.2008
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Managed external service providers adopting KPIs and monitoring tools
- Support Local Fund Distribution coordinating a Business Operations team (roughly 10 headcounts).
Education
Scienze Politiche - Spec. Psicologia Del Lavoro
Università Degli Studi Di Milano
Milan, ItalySkills
- Organizational Skills
- Analytical and Critical Thinking
- Excellent Communication
- Lean Six Sigma Black Belt
Passionate Golfer
I'm in love with Golf. I started play golf almost 20 year ago and now I transferred this passion to my son Massimo (12 year old).
I strongly believe that nothing expose human being personality better than a good round of golf.
Timeline
Head of Change Management
Euronext-Borsa Italiana-Monte Titoli S.p.A
10.2017 - Current
Head of Fund Distribution Services
State Street S.p.A. - Milan Branch
02.2011 - 09.2017
Business Change Manager
BNP Paribas Securities Services
09.2008 - 01.2011
VP of Operations
JP Morgan Asset Management
06.2004 - 08.2008
Scienze Politiche - Spec. Psicologia Del Lavoro
Università Degli Studi Di Milano
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