Yahya Albalushi

With 7 years of comprehensive experience in Supply Chain Management and Logistics, I have cultivated a strong expertise in optimizing operations, streamlining processes, and managing complex supply chains. My career began in the UK, where I spent 5 years honing my skills in a fast-paced, competitive environment. During this time, I gained valuable insights into international logistics, inventory management, and vendor relations.

For the past 2 years, I have been applying my knowledge and experience in Oman, where I have continued to drive efficiency and operational excellence in the supply chain sector. My ability to adapt to new markets and regulatory environments has been key to my success in managing logistics operations across diverse regions.

In parallel with my supply chain career, I have nurtured a side hustle in the chocolate business for the past 7 years, starting it during my university years. This entrepreneurial venture has grown steadily, and it continues to operate successfully. Through this business, I have developed a deep understanding of product development, branding, and customer relationship management, adding a unique dimension to my professional profile.

• Motorbiking
• chess
• video making
• camping

Case Resolution Efficiency: Successfully fixed an average of 64 cases per month, demonstrating strong problem-solving skills and a commitment to operational efficiency.

High Call Volume Management: Handled an average of 120 outbound calls and received 160 inbound calls monthly, effectively managing communication and maintaining strong customer relations.

Customer Service Improvement: Enhanced overall customer service levels by implementing weekly areas of improvement, leading to measurable gains in customer satisfaction and service quality.

Event Organization: Organized 5 events annually, each involving in-depth planning and execution, showcasing your ability to manage complex projects and deliver successful outcomes.

• Certified Fire Warden: Demonstrated commitment to safety with a certification in fire safety procedures, ensuring preparedness in emergency situations.
• Certified Basic First Aider and CPR: Equipped with essential life-saving skills through certification in basic first aid and CPR, enhancing workplace safety and readiness.