Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Yana Kostiukova

Accountant
Winnipeg,Manitoba

Summary

PERSONAL SUMMARY: Knowledgeable accountant skilled handling wide range of accounting and administrative tasks. Proficient in MS Excel, MS Windows,
Internet Accounting software and skilled in producing high-quality reports, documents, presentations and correspondence. Over eight years of experience and diligent, detail-oriented approach. Successful at multitasking in fast-paced financial environments to handle diverse accounting and clerical needs. Familiar with GAAP standards and retail company and educational company practices. Good communication, organizational and project management abilities.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
5
5
Languages

Work History

Head Accountant

Addrian Language School
Mykolayiv, Ukraine
12.2011 - 08.2016
  • General and primary accountant responsibilities include, preparing general entries, maintaining balance sheets, ledgers and petty cash accounts on everyday basis
  • Given below are some of additional accountant duties that are included in account job descriptions of many companies
  • Developed more than 100 standard operating procedures
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Processed checks, cash and credit purchases or refunds
  • Led 10 cashiers and associates in providing thoughtful customer service
  • Helped management develop more than 200 employee improvement plans and motivate team members to continually improve
  • Managed staffing levels to provide optimal support for cash register operations
  • Helped customers complete purchases, locate items and join reward programs
  • Attended networking events to build relationships and identify sales opportunities
  • Cross-sold products and services to clients to secure additional business and grow revenue streams
  • Leveraged CRM to collect, organize and manage sales data and customer information
  • Applied needs-based analysis to assess current satisfaction and importance of various product features to customers
  • Collaborated with internal teams to develop account strategy
  • Identified customer needs to achieve service levels that met and exceeded expectations
  • Managed banking reconciliations and monthly balance sheet statements
  • Supported change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions
  • Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers

Business Owner

Fly English Language School
Myklolaiv, Ukraine
08.2016 - 02.2022
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Developed and maintained courteous and effective working relationships between more than 20 person
  • Drove operational improvements which resulted in savings and improved profit margins 50%
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Led 10 projects and analyzed data to identify opportunities for improvement
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Managed team of 20 employees, overseeing hiring, training and professional growth of employees
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals

Education

Master of Arts -

SUKHOMLINSKY MYKOLAYIV NATIONAL UNIVERSITY
Mykolaiv
09.2021 - Current

World TESOL ACADEMY 120-Hour TESOL/TEFL Certificate -

World TESOL Academy
Online
03.2022 - 03.2022

Master of Science - Accounting And Finance Faculty, Economics

NATIONAL AGRARIAN UNIVERSITY
Mykolaiv
9 2008 - 01.2010

Bachelor of Science - Agricultural Economics

NATIONAL AGRARIAN UNIVERSITY
Mykolayv, Ukraine
09.2004 - 06.2008

Skills

Teaching platforms - Zoom, Skype, Miro board

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Personal Information

20 Harvest Way, East St. Paul MB R2E 0L5, email: fly.principal@gmail.com

Timeline

World TESOL ACADEMY 120-Hour TESOL/TEFL Certificate -

World TESOL Academy
03.2022 - 03.2022

Master of Arts -

SUKHOMLINSKY MYKOLAYIV NATIONAL UNIVERSITY
09.2021 - Current

Business Owner

Fly English Language School
08.2016 - 02.2022

Head Accountant

Addrian Language School
12.2011 - 08.2016

Bachelor of Science - Agricultural Economics

NATIONAL AGRARIAN UNIVERSITY
09.2004 - 06.2008

Master of Science - Accounting And Finance Faculty, Economics

NATIONAL AGRARIAN UNIVERSITY
9 2008 - 01.2010
Yana KostiukovaAccountant