Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yesibell Yolanda Alvarez Chavez

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Accomplished in developing and maintaining relationships with past and prospective customer

Overview

11
11
years of professional experience

Work History

Charity Fundraiser

Asociacion Iberoamericana Jakarta
08.2016 - 01.2018
  • Conducted research to identify and target potential donors for fundraising campaign
  • Cultivated relationships with existing and potential donors to increase donations, including main embassies.
  • Planned and organized fundraising events, solicited sponsorships, and set up matching gift donations to reach financial targets.
  • deliver support material to orphanages in Jakarta area, payment of scholarships to university students of the program

Receptionist

Palmat S.A.
01.2008 - 12.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answer phone promptly and directed incoming calls to correct offices.
  • Respond to inquiries from callers seeking information.
  • Resolve customer problems and complaints.
  • In charge to seek providers for office maintenance, events organization
  • in charge of mail delivery of samples and contractual documentation to customers


Bank Agent

Banco Venezolano De Credito
01.2007 - 12.2007
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Resolved caller issues quickly and thoroughly.
  • Informed clients of policies and procedures.
  • Obtained client information by answering telephone calls, customer identification via security questions

Education

Licenciatura - Pedagogic Science

Universidad Catolica Andres Bello
Caracas, Venezuela
07.2015

Bachelor of Science - Modern Language

Instituto Universitario Tecnolog. Americo Vespucci
Caracas, Venezuela
08.2014

Skills

  • Customer Service Abilities
  • Problem-Solving Skills
  • Administrative Support
  • Fundraising Campaigns
  • Donor Research and engagement
  • Events organization

Languages

Spanish
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Charity Fundraiser

Asociacion Iberoamericana Jakarta
08.2016 - 01.2018

Receptionist

Palmat S.A.
01.2008 - 12.2014

Bank Agent

Banco Venezolano De Credito
01.2007 - 12.2007

Licenciatura - Pedagogic Science

Universidad Catolica Andres Bello

Bachelor of Science - Modern Language

Instituto Universitario Tecnolog. Americo Vespucci

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Yesibell Yolanda Alvarez Chavez