Yi Chieh Chiang
Monte San Biagio
Summary
Hardworking employee enthusiastic about learning tourism field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Sales Representative
SVIEW Tech
08.2011 - 10.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Representative
AE TECH
07.2009 - 05.2011
- I sold 3C (memory card, pen drive ,hard disk ect ) products to the clients all over the world,
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Ticketing Officer
Travel Collect
06.2006 - 04.2009
- I ordered the air tickets for the clients by using abacus o amadues ticket system, and contact ticket center to issue the tickets for the clients.
- Due to my language advantage, italian, so I also arrange the italy itinerary for group, contacting with local hotels, restaurants etc.
Education
Graduate - Italian Language
Fu Jen Catholic University Taipei
Taipei 06.2005
Skills
- Complex Problem-Solving
- Service Quality
- Hotel Booking
- Ticket Processing
- Corporate Travel
- Microsoft Word
- Itinerary Planning
- Sell Tickets
- Group Travel
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Sales Representative
SVIEW Tech
08.2011 - 10.2022
Sales Representative
AE TECH
07.2009 - 05.2011
Ticketing Officer
Travel Collect
06.2006 - 04.2009
Graduate - Italian Language
Fu Jen Catholic University Taipei
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