Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yuliia Pylypenko

Yuliia Pylypenko

Civitavecchia

Summary

I have gained several years of experience in the business branch as a company manager holding managerial positions of responsibility dealing with the coordination of human resources under my direct supervision. The personal journey undertaken by leaving my country has led me over time to face many personal and professional challenges from which I have always tried to make the most by transforming them into constructive and stimulating experiences.

Overview

7
7
years of professional experience

Work History

Social media manager

Coop. "Il Sogno"
07.2023 - 01.2024
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
  • Authored fresh and engaging press releases and prepared complete press kits.
  • Collaborated with cross-functional teams on integrated marketing initiatives, resulting in increased online presence.
  • Collaborated with other departments to develop integrated branding and public relations strategies.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Designed and implemented social media strategies to align with business goals.
  • Increased customer engagement through social media.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Conducted regular competitor analyses, identifying opportunities to differentiate from other brands in the industry.
  • Developed and promoted corporate brand, images and identity to media and public.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Resolved problems, improved operations and provided exceptional service.
  • Skilled at working independently and collaboratively in a team environment.

Business manager

Mr. Cat - Restaurant Chain
01.2020 - 02.2022
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Reported issues to higher management with great detail.
  • Championed diversity and inclusion initiatives within the workplace, promoting a supportive environment that fosters collaboration among employees from various backgrounds.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
  • Interacted well with customers to build connections and nurture relationships.

Business manager

Sale Of Doors And Furniture
03.2018 - 09.2020
  • Supported business management projects by monitoring and tracking risks, issues and action items.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Reported issues to higher management with great detail.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
  • Interacted well with customers to build connections and nurture relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Developed and maintained courteous and effective working relationships.

Elementary School Teacher

Public School
09.2016 - 06.2018
  • Collaborated with colleagues to create interdisciplinary lessons that reinforced core concepts across multiple subjects.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Distributed and collected classroom materials such as worksheets, quizzes, and tests.
  • Planned and implemented integrated lessons to meet national standards.
  • Evaluated student progress through ongoing assessments, adjusting instruction as needed to address individual needs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.
  • Created lessons and online testing materials to facilitate remote learning.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Maintained positive and professional classroom environment throughout school year.
  • Delivered audio-visual presentations on various platforms to cater to different learning styles.
  • Created and developed lesson plans to meet students' academic needs.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Education

Master in Economics - Management And Business Management

Interregional Academy of Personnel Management
Kiev
03.2020

Bachelor Education - Preschool Education

Boris Grinchenko University of Kiev
Kiev
07.2018

Pedagogy Specialist - Primary Education

Boris Grinchenko University College in Kiev
Kiev
07.2014

High School Diploma -

Scuola Secondaria Numero 396
Kiev
06.2011

Skills

  • Copywriting
  • Teamwork and Collaboration
  • Social Media Strategy
  • Brand Management
  • Community Engagement
  • Excellent Multitasking
  • Social Media Copywriting
  • Problem-Solving
  • Social Media
  • Social Media Management
  • Community Management

Languages

English
Advanced (C1)
Italian
Intermediate (B1)
Russian
Bilingual or Proficient (C2)
Ukrainian
Bilingual or Proficient (C2)

Timeline

Social media manager

Coop. "Il Sogno"
07.2023 - 01.2024

Business manager

Mr. Cat - Restaurant Chain
01.2020 - 02.2022

Business manager

Sale Of Doors And Furniture
03.2018 - 09.2020

Elementary School Teacher

Public School
09.2016 - 06.2018

Master in Economics - Management And Business Management

Interregional Academy of Personnel Management

Bachelor Education - Preschool Education

Boris Grinchenko University of Kiev

Pedagogy Specialist - Primary Education

Boris Grinchenko University College in Kiev

High School Diploma -

Scuola Secondaria Numero 396

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Yuliia Pylypenko