Zoi Papamalama
Summary
Dynamic and adaptive individual, leveraging diverse educational experiences to foster collaboration, inspire innovation, and drive meaningful growth in cultural and organizational settings
Overview
11
11
years of professional experience
Work History
Singing teacher
Academia de Musica de Portimao
03.2022 - 07.2022
- Trained students in vocal technique, breath control, and performance skills.
- Provided one-on-one and group vocal coaching for various skill levels.
- Collaborated with colleagues to create and implement music curriculum aligned with educational standards.
- Organized and led vocal workshops to foster skill development and community involvement in music education.
Sales rep.
Stroli Oro S.P.A.
10.2021 - 02.2022
- Developed and maintained relationships with key clients to drive sales growth.
- Conducted market research to identify new business opportunities and enhance product offerings.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Window display setup – order management – inventory management
Music Teacher
Association "Bimbi in musica"
03.2021 - 10.2021
- Familiarized students with basic concepts of music
- Singing, Piano & Music Theory Instructor for Young Learners
Singing coach
Association "Muselunghe"
06.2021 - 09.2021
- Cultivated a positive team environment, promoting collaboration and teamwork
- Guided young performers in voice control and expression
- Boosted player confidence through personalized training sessions and continuous feedback.
Sales rep.
Stroili Oro S.P.A.
06.2017 - 10.2019
- Developed and maintained relationships with key clients to drive sales growth.
- Conducted market research to identify new business opportunities and enhance product offerings.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Window display setup – order management – inventory management
Flight attendant
Etihad Airways
01.2014 - 06.2015
- Delivered exceptional customer service to ensure passenger satisfaction and comfort.
- Conducted pre-flight safety checks and briefings, ensuring compliance with aviation regulations.
- Managed in-flight service operations, coordinating meal distribution and beverage selection efficiently.
- Assisted passengers with special needs, demonstrating empathy and problem-solving skills during flights.
- Resolved passenger complaints effectively, maintaining a calm demeanor under pressure during challenging situations.
- Collaborated with cabin crew to enhance communication and streamline in-flight procedures for improved efficiency.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Secretary
Honorary Consulate of Italy in Pireaus
02.2011 - 05.2013
- Managed daily office operations, ensuring efficient communication between consulate and local authorities
- Developed process documentation for various administrative tasks, improving consistency across the office functions
- Scheduled appointments and conducted follow-up calls
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness
- Interpreting and translations
- organization of receptions and seminars
Education
Masters - Opera Singing
Conservatory Giulio Briccialdi
Terni, ItalyOpera Singing
Conservatory "Giuseppe Nicolini"
Piacenza, Italy01.2021
Certificate - Critical Analysis And Philosophy of Theatre
National And Kapodistrian University of Athens
Athens, Greece01.2015
Bachelor's Degree - Italian language and literature
National And Kapodistrian University of Athens
Athens, Greece01-2013
High School Diploma -
Science High School "Magnum"
Rome, Italy01.2007
Skills
- Patience and empathy
- Motivational
- Performance techniques
- Music theory
- Adaptive teaching
LANGUAGES
Greek - Mother Tongue
Italian - Bilingual/Proficiency
English - Advanced
French - Beginner A2
Travelling
Passionate about discovering new cultures, which enhances adaptability, curiosity, and global awareness.
Timeline
Singing teacher
Academia de Musica de Portimao
03.2022 - 07.2022
Sales rep.
Stroli Oro S.P.A.
10.2021 - 02.2022
Singing coach
Association "Muselunghe"
06.2021 - 09.2021
Music Teacher
Association "Bimbi in musica"
03.2021 - 10.2021
Sales rep.
Stroili Oro S.P.A.
06.2017 - 10.2019
Flight attendant
Etihad Airways
01.2014 - 06.2015
Secretary
Honorary Consulate of Italy in Pireaus
02.2011 - 05.2013
Masters - Opera Singing
Conservatory Giulio Briccialdi
Opera Singing
Conservatory "Giuseppe Nicolini"
Certificate - Critical Analysis And Philosophy of Theatre
National And Kapodistrian University of Athens
Bachelor's Degree - Italian language and literature
National And Kapodistrian University of Athens
High School Diploma -
Science High School "Magnum"
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