Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adele Marrandino

Giffoni Valle Piana,SA

Summary

Dynamic and dedicated hospitality professional with extensive experience at DUEPUNTE S.r.l. Proven ability in guest relations and special event planning, enhancing customer satisfaction through attentive service. Strong multitasking and problem-solving skills, consistently recognized for boosting repeat business and maintaining high sanitation standards.

Overview

3
3
years of professional experience

Work History

Chef De Rang

DUEPUNTE S.r.l.
04.2025 - Current
  • Maintained a clean and organized dining environment
  • Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
  • Developed rapport with regular customers by remembering preferences and accommodating special requests whenever possible.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in smooth restaurant operations.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Provided support during busy periods by taking on additional responsibilities such as bartending or assistant during new restaurant opening when needed.

Restaurant Waiter

DUEPUNTE S.r.l.
10.2024 - 04.2025
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Wait Staff Member

DUEPUNTE S.r.l.
04.2024 - 10.2024
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Established rapport with regular customers through personalized service and genuine interest in their dining experiences.

Breakfast Server

Grand Hotel Salerno 4 Stars
11.2023 - 03.2024
  • Buffet setup.
  • Contributed to a positive workplace culture by supporting fellow team members during peak times and stepping in as needed for various tasks.
  • Demonstrated strong multitasking abilities while managing multiple tables simultaneously.
  • Participated in inventory management, helping maintain adequate stock levels of food supplies and tableware.

Commis De Rang

DUEPUNTE S.r.l.
04.2023 - 10.2023
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously while maintaining exceptional service standards.
  • Displayed strong time management skills by effectively prioritizing tasks during peak service times without sacrificing quality or guest satisfaction.
  • Engaged customers in friendly conversation while waiting for orders or assistance from other team members.

Barista

Never Give Up
02.2023 - 03.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Operated espresso machines and commercial coffee brewers to create beverages.


Bar Waiter

Fellini
07.2022 - 12.2022
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Anticipated guest needs and provided proactive service.

Dishwasher

Taverna Di Baffone
03.2022 - 07.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Contributed to the kitchen prep work to help operations run smoothly and meet customer needs.

Education

High School Diploma -

Istituto Pareto
Salerno
06-2022

Skills

  • Strong multitasking
  • Allergy awareness
  • Problem-solving
  • Selling
  • Verbal and written communication
  • New hire training
  • Food presentation
  • Guest relations
  • Sanitation standards
  • Heavy lifting
  • Special event planning

Languages

English
Upper intermediate (B2)

Timeline

Chef De Rang

DUEPUNTE S.r.l.
04.2025 - Current

Restaurant Waiter

DUEPUNTE S.r.l.
10.2024 - 04.2025

Wait Staff Member

DUEPUNTE S.r.l.
04.2024 - 10.2024

Breakfast Server

Grand Hotel Salerno 4 Stars
11.2023 - 03.2024

Commis De Rang

DUEPUNTE S.r.l.
04.2023 - 10.2023

Barista

Never Give Up
02.2023 - 03.2023

Bar Waiter

Fellini
07.2022 - 12.2022

Dishwasher

Taverna Di Baffone
03.2022 - 07.2022

High School Diploma -

Istituto Pareto

Similar Profiles

CREATE PROFILE
Adele Marrandino