Asja Motta
Manchester
Summary
International Business and Management graduate from Manchester Metropolitan University, equipped with strong organisational, communication, and problem-solving skills. Fluent in Italian, English, and Spanish, with hands-on experience in event planning and management. Passionate about creating memorable experiences for clients, and adept at swift problem-solving. Ideal candidate for events management industry roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hotel Receptionist
Hotel Gotham Ltd, Bespoke Hotels
05.2023 - Current
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Answered phone within two minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Front Desk and Events Coordinator
Flight Club Ltd
09.2021 - 04.2023
- As a skilled administrative professional, I excelled in confirming appointments, updating client records and effectively communicating with more than hundred clients per day, increasing business sales by 10%.
- Experience in event management allowed me to seamlessly host events, manage logistics and operations, and coordinate schedules and timelines to ensure successful events.
- Gained exceptional organisational skills and attention to detail, to ensure smooth execution of events, providing outstanding experience for all attendees.
Assistant Group Leader for Summer English Course
Kent College
07.2015 - 08.2019
- Led groups of 40 students aged 10-20 years old for four consecutive summers in Kent. Organising weekday English courses, outdoor activities, and weekend trips outside Broadstairs.
- Working closely with Group Leaders, I maintained optimal communication levels, identified issues, and provided immediate solutions for improvement.
- Gained exceptional leadership skills, strong work ethic, and ability to manage diverse groups of students, key factors in creating positive and engaging environment.
Education
BBA - International Business & Management
Manchester Metropolitan University
Manchester 05-2023
High School Diploma -
Galileo Galilei, Linguistic School
Italy06-2019
Skills
- Multilingual communication
- Adaptability to different environments and backgrounds
- Interpersonal skills in building relationships with clients and stakeholders
- Events logistics management
- Strategic problem-solving
- Planning and Coordination
- Leadership and teamwork
Certification
RISE COURSES:
• Building cultural experience course.
• The social enterprise course.
• World languages course.
Languages
Italian
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
French
Intermediate (B1)
Timeline
Hotel Receptionist
Hotel Gotham Ltd, Bespoke Hotels
05.2023 - Current
Front Desk and Events Coordinator
Flight Club Ltd
09.2021 - 04.2023
Assistant Group Leader for Summer English Course
Kent College
07.2015 - 08.2019
BBA - International Business & Management
Manchester Metropolitan University
High School Diploma -
Galileo Galilei, Linguistic School
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