Asja Motta
Manchester
Summary
International Business and Management graduate from Manchester Metropolitan University, equipped with strong organisational, communication, and problem-solving skills. Fluent in Italian, English, and Spanish, with hands-on experience in event planning and management. Passionate about creating memorable experiences for clients, and adept at swift problem-solving. Ideal candidate for events management industry roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hotel Receptionist
Hotel Gotham Ltd, Bespoke Hotels
Manchester
05.2023 - Current
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Answered phone within two minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Front Desk and Events Coordinator
Flight Club Ltd
Manchester, United Kingdom
09.2021 - 04.2023
- As a skilled administrative professional, I excelled in confirming appointments, updating client records and effectively communicating with more than hundred clients per day, increasing business sales by 10%.
- Experience in event management allowed me to seamlessly host events, manage logistics and operations, and coordinate schedules and timelines to ensure successful events.
- Gained exceptional organisational skills and attention to detail, to ensure smooth execution of events, providing outstanding experience for all attendees.
Assistant Group Leader for Summer English Course
Kent College
Broadstairs, England
07.2015 - 08.2019
- Led groups of 40 students aged 10-20 years old for four consecutive summers in Kent. Organising weekday English courses, outdoor activities, and weekend trips outside Broadstairs.
- Working closely with Group Leaders, I maintained optimal communication levels, identified issues, and provided immediate solutions for improvement.
- Gained exceptional leadership skills, strong work ethic, and ability to manage diverse groups of students, key factors in creating positive and engaging environment.
Education
BBA - International Business & Management
Manchester Metropolitan University
Manchester 05-2023
High School Diploma -
Galileo Galilei, Linguistic School
Italy06-2019
Skills
- Multilingual communication
- Adaptability to different environments and backgrounds
- Interpersonal skills in building relationships with clients and stakeholders
- Events logistics management
- Strategic problem-solving
- Planning and Coordination
- Leadership and teamwork
Certification
RISE COURSES:
• Building cultural experience course.
• The social enterprise course.
• World languages course.
Languages
Italian
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
French
Intermediate (B1)
Timeline
Hotel Receptionist
Hotel Gotham Ltd, Bespoke Hotels
05.2023 - Current
Front Desk and Events Coordinator
Flight Club Ltd
09.2021 - 04.2023
Assistant Group Leader for Summer English Course
Kent College
07.2015 - 08.2019
BBA - International Business & Management
Manchester Metropolitan University
High School Diploma -
Galileo Galilei, Linguistic School