Assunta Anatriello
Caserta,CE
Summary
Proven track record of excellence in fast-paced environments, exemplified during my tenure at ITS INTERNATIONAL TRAVEL & TOURIST SERVICE. Adept at leveraging exceptional communication and critical thinking skills to enhance customer service and teamwork. Demonstrated ability to adapt, learn swiftly, and contribute positively to organizational goals, making significant impacts without the need for numerical quantification. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Employee
ITS INTERNATIONAL TRAVEL & TOURIST SERVICE
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Assistant
Volontariato Servizio Civile Universale
07.2021 - 07.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Three-year Degree - Linguistic And Cultural Mediation
Università L'Orientale
Naples, Italy04.2024
High School Diploma -
Elio Vittorini
Naples, Italy07.2019
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Critical Thinking
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Spanish
Upper intermediate (B2)
German
Intermediate (B1)
Timeline
Employee
ITS INTERNATIONAL TRAVEL & TOURIST SERVICE
11.2023 - Current
Assistant
Volontariato Servizio Civile Universale
07.2021 - 07.2022
Three-year Degree - Linguistic And Cultural Mediation
Università L'Orientale
High School Diploma -
Elio Vittorini
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