Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

OMAR FERRARI

PARMA

Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Barista - Waiter

Oceania Group
Marina Ship
06.2023 - 01.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Bartender _waiter

big mamma group
Paris
06.2022 - 12.2022
  • Popolare (111 Rue Réaumur, 75002 Paris)

Front Desk Administrator

Italcar srl
PARMA
01.2015 - 01.2021
  • Oversaw CRM updates and backups, report generation and troubleshooting requisition.
  • Assisted with interviewing job applicants by asking appropriate questions and offering insight and feedback.
  • Microsoft Office and all programs for management
  • Reviewed completed work to verify consistency, quality and conformance.
  • Scheduled appointments for clients based on availability of staff.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Developed innovative strategies to establish best practices, promoting profitability.

Seller

Italcar srl
PARMA
01.2010 - 01.2015
  • Greeted and assisted customers to foster positive experiences.
  • Listened to customer needs to identify and recommend best products and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

High School Diploma -

ITIS - LEONARDO DA VINCI
Parma
07-2008

Skills

  • positive attitude
  • costumer service oriented
  • punctual & respectful
  • adaptability to new work environments
  • work under pressure
  • eager to learn & improve myself
  • team builder & team player
  • looking for professional grow

Languages

Italian
First Language
English
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2
Spanish
Advanced (C1)
C1

Certification

  • IELTS
  • NLP
  • STCW95 (P.S.S.R MARITIME,BASIC FIREFIGHTING,ELEMENTARY FIRST AID)

Timeline

Barista - Waiter

Oceania Group
06.2023 - 01.2024

Bartender _waiter

big mamma group
06.2022 - 12.2022

Front Desk Administrator

Italcar srl
01.2015 - 01.2021

Seller

Italcar srl
01.2010 - 01.2015

High School Diploma -

ITIS - LEONARDO DA VINCI

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OMAR FERRARI