Summary
Overview
Work History
Education
Websites
Certification
Volunteer Experience
Publications
Accomplishments
Timeline
Generic
Chiara Ponzellini

Chiara Ponzellini

Cerro Maggiore, MI

Summary

Dynamic and results-driven Global Software Product Manager with 18 years of experience in industrial automation, Industry 4.0, global sales, and global product management. Proven track record in managing cross-functional teams, driving global sales, and delivering complex industrial software solutions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Global Software Product Manager

Emerson Discrete Automation
10.2022 - Current
  • Drive global sales initiatives for industrial software products, achieving a 20% increase in product adoption worldwide
  • Developed comprehensive go-to-market plans for successful product launches, coordinating with marketing, sales, and support teams.
  • Identify and select strategic global partners to expand product offerings and enhance market penetration
  • Collaborate closely with regional teams to understand local needs and align them with global strategies, resulting in improved product performance and customer satisfaction
  • Actively involved in identifying potential companies for acquisition by Emerson, contributing to the company's strategic growth
  • Member of the Emerson Ventures' Innovation team, engaged in developing and implementing innovative solutions to drive the company's future growth.

Sales Area Manager

Emerson Machine Automation Solutions
05.2021 - 09.2022
  • Achieved an astounding 200% of the budgeted sales target, significantly surpassing expectations and contributing to substantial revenue growth
  • Developed and executed strategic sales plans for industrial software platforms in Italy, focusing on HMI/SCADA solutions, production efficiency and energy efficiency solutions, and augmented reality software solutions
  • Awarded the Customer Focus Award for exceptional client engagement and dedication to customer satisfaction.

Global Account Manager, Software

Rold Group
04.2020 - 05.2021
  • Oversaw global product development and partner relationships, enabling footprint expansion into new markets, in Italy, Poland and Romania.
  • Developed and maintained strong relationships with key global partners such as Microsoft Corporation.
  • Analyzed market trends and competitor activities, providing valuable insights for developing strategic business plans.

Technical support engineer, HMI/SCADA

Wonderware Italia SpA
06.2019 - 03.2020
  • Delivered Level 1 technical support for HMI/SCADA solutions
  • Conducted training sessions for clients to optimize the use of HMI/SCADA Solutions
  • Collaborated with global engineering teams to improve product features.

Service & Sales Service Engineer, HW & SW

Rotronic Italy – PST Group
06.2015 - 05.2019
  • Led regional application engineering, sales services, and customer training for temperature measurement and humidity monitoring solutions
  • Managed the full CFR21 Part 11 validation process for thermal and environmental monitoring systems for 18 new laboratories at Philip Morris's new Crespellano plant.

Service & Sales Service Engineer, Nuclear

Ametek - Ortec
04.2013 - 05.2015
  • Successfully managed a €1.5M service contract with Sogin for the decommissioning of Italian nuclear power plants, ensuring timely and effective delivery of services
  • Delivered on-site services, commissioning, and training for ionizing radiation detectors and spectrometry software, enhancing operational capabilities for large-scale labs, nuclear facilities, and research institutions.
  • Implemented process improvements that increased efficiency within the service department.

Technical & Sales Support – Process & Analytical Instruments and Software

Ametek Srl – Land Instruments
11.2006 - 03.2013
  • Actively participated in the development and commissioning of major projects, including the new vertical rolling mill at Acciaieria Arvedi, various steel plants with the Danieli Group, Italiana Coke's new furnace monitoring system, and the revamping of multiple plants for the Riva Group, Thyssenkrupp, Saint Gobain, and others
  • Provided comprehensive technical sales support for process and analytical instruments, driving a 20% increase in sales of infrared temperature measurement instruments
  • Contributed to the expansion of market share by developing tailored solutions for large-scale industrial applications, fostering strong client relationships and repeat business in large enterprises.

Education

MBA – Master of Business Administration -

Bologna Business School – Bologna University
03.2022

Industrial Electronics Degree -

ISIS C. Facchinetti – Castellanza (VA)
06.2006

2Years Master of Mechatronics -

ISIS C. Facchinetti – Castellanza (VA)
06.2006

Certification

  • Level 2 Technical Qualification Certification in Thermography UNI EN 473 for Civil, Industrial Plants, and Artistic Heritage Sectors
  • Level 2 Technical Qualification Certification in Pyrometry
  • UNI EN 473 PES-PAV Low Voltage Certification - CEI11-27 Standards
  • Internal Quality Auditor - UNI EN ISO 9001
  • Advanced Open Water Scuba Diving Certification

Volunteer Experience

Co-founder of the “Spazio Zero” social promotion community in Gorla Maggiore (VA). For over 15 years, dedicated to promoting social, cultural, and youth projects in the Olona Valley (VA) through volunteer service.

Publications

1. AAA Automazione Cercasi - Automazione Industriale. This publication discusses how standardizing on a single data acquisition system can reduce complexity when integrating real-time operational data with the Manufacturing Execution System (MES).

2. Integrate Business and Manufacturing with a Unified Data and Visualization Interface- Automation World. This article explores the benefits of integrating business operations with manufacturing processes through a unified data and visualization interface, highlighting improved workflows, decision-making, and productivity.

3. Use a Digital Powerful Platform for Optimizing WAGES - Canadian Fluid Power Association. This publication discusses the use of a powerful digital platform to optimize WAGES (Water, Air, Gas, Electricity, and Steam) management, detailing technological innovations for precise monitoring and efficiency improvements.

4. Building Owners and Managers Turn to Scalable Discrete Automation - Facilities Management Magazine. This piece addresses the shift towards scalable discrete automation among building owners and managers, examining the advantages of scalable solutions in managing complex building systems efficiently.

5. NEOM, An Exceptional Challenge - Automazione Oggi. The article covers the unique challenges and opportunities presented by NEOM, a groundbreaking project in urban development and innovation, providing an in-depth look at the technological and engineering feats required.

6. Unlocking Efficiency: How Emerson Software Enables Precise Monitoring and Analysis of Resource and Energy Usage in Facilities - Emerson Automation Blog Expert. This article elaborates on the capabilities of Emerson software in enhancing the efficiency of resource and energy management in facilities, highlighting specific features and case studies.

7. Leaning into Lean - Emerson Automation Blog Expert. This blog article focuses on the principles of lean manufacturing and how they can be applied using Emerson's automation solutions, providing practical tips and real-world examples of lean implementation.

Accomplishments

  • Emerson's Customer Focus Award 2023, recognizing demonstrated exceptional dedication to customer satisfaction.
  • "Young Social Volunteers" Award: Received from the Province of Varese for promoting active citizenship among youth through social engagement projects.
  • "Youth in Progress" Award: Received from the Medio Olona consortium for conceptualizing and executing the "Beyond One Hundred Steps" project with the Spazio Zero Association. This project aimed to promote democratic values and prevent organized crime influence in local communities.

Timeline

Global Software Product Manager

Emerson Discrete Automation
10.2022 - Current

Sales Area Manager

Emerson Machine Automation Solutions
05.2021 - 09.2022

Global Account Manager, Software

Rold Group
04.2020 - 05.2021

Technical support engineer, HMI/SCADA

Wonderware Italia SpA
06.2019 - 03.2020

Service & Sales Service Engineer, HW & SW

Rotronic Italy – PST Group
06.2015 - 05.2019

Service & Sales Service Engineer, Nuclear

Ametek - Ortec
04.2013 - 05.2015

Technical & Sales Support – Process & Analytical Instruments and Software

Ametek Srl – Land Instruments
11.2006 - 03.2013

MBA – Master of Business Administration -

Bologna Business School – Bologna University

Industrial Electronics Degree -

ISIS C. Facchinetti – Castellanza (VA)

2Years Master of Mechatronics -

ISIS C. Facchinetti – Castellanza (VA)
Chiara Ponzellini