DANIEL CRISTOFARO
Riga,Riga
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated in team-driven environments. Known for excellent customer relations and welcoming attitude. Accomplished professional experienced working in airline industry. Responds professionally to emergency situations and remains cool under pressure. Seeking challenging new position to continue providing exceptional customer service to travellers. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Flight attendant
airBaltic
Riga, Latvia
2023.11 - Current
-Ensures seamless functionality of airBaltic Airbus A220-300 fleet through effective supervision.
-Enforces rigorous safety protocols and compliance standards in aircraft management.
-Provides outstanding service for airBaltic operations and ACMI partners like Lufthansa Group.
Flight attendant
Ryanair
Bergamo, Italy
2022.07 - 2023.10
-Monitored flight safety and enhanced passenger satisfaction on Boeing 737-800 and 8200.
-Ensured compliance with current health and safety protocols.
-Committed to high standards of customer service throughout all operations.
AuPair
AuPairWorld
Griesheim, Germany
2021.10 - 2022.05
-Provided German language babysitting for two children.
-Assisted seven-year-old with homework in German and Mathematics, focusing on ADHD support.
-Managed household tasks to ensure a conducive environment for learning.
Education
Diploma of Higher Education - LINGUISTIC STUDIES
LICEO STATALE “TITO LIVIO” – MARTINA FRANCA (TA)
Italy 2013.09 - 2018.07
Bachelor Degree - DEGREE IN FOREIGN LANGUAGES APPLIED FOR BUSINESS ENGLISH AND RUSSIAN
Università degli Studi di Urbino “Carlo Bo”
Italy 2018.10 - 2022.02
Skills
-GOOD COMMUNICATION SKILLS ACQUIRED THROUGH MY STUDIES, IN PARTICULAR IN AN INTERNATIONAL CONTEXT FOLLOWING MY SEVERAL EXPERIENCES ABROAD
-GOOD TEAM WORKING AND PROBLEM SOLVING SKILLS FOLLOWING MY ROLES IN WORKSHOPS I DID DURING MY STUDIES, MY JOB AS AUPAIR BY WORKING WITH LITTLE CHILDREN AND WORKING AS A FLIGHT ATTENDANT
-GOOD ABILITY TO SWITCH LANGUAGES DURING INTERNATIONAL MEETINGS
-TOLERANCE UNDER PRESSURE
Languages
Italian
Native
English
Advanced (C1)
German
Upper intermediate (B2)
French
Upper intermediate (B2)
Russian
Intermediate (B1)
Lithuanian
Beginner (A1)
Spanish
Beginner (A1)
Certification
- IELTS certificate for English Language
-Goethe-Institut certificate for German Language
- DELF certificate for French Language
- Degree in foreign languages applied for business: English and Russian
- European Flight attendant license (CCA)
Timeline
Flight attendant
airBaltic
2023.11 - Current
Flight attendant
Ryanair
2022.07 - 2023.10
AuPair
AuPairWorld
2021.10 - 2022.05
Bachelor Degree - DEGREE IN FOREIGN LANGUAGES APPLIED FOR BUSINESS ENGLISH AND RUSSIAN
Università degli Studi di Urbino “Carlo Bo”
2018.10 - 2022.02
Diploma of Higher Education - LINGUISTIC STUDIES
LICEO STATALE “TITO LIVIO” – MARTINA FRANCA (TA)
2013.09 - 2018.07