Daniele Piras

Flagship Store - Marina Rinaldi

• Managed working group of 22 people and created a positive work environment.
• Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
• Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.
• Assisted in recruitment process of new staff members, contributing valuable insights on candidate fit within team dynamic.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Managed purchasing, sales, marketing and customer account operations efficiently.

Flagship Dodo

• Exceeded sales targets by developing and implementing effective sales strategies tailored to customer needs and preferences.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.
• Collaborated with corporate team on promotional events and marketing initiatives to drive store traffic.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Boutique Dodo - Milan - Linate airport

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.

Boutique Dodo - Milan Linate Airport

• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
• Assisted in development of monthly sales goals to motivate team and drive business objectives.
• Trained, coached, and mentored new sales associates for maximum performance.

Flagship Dodo and Dodo LaRinascente corner

• Collaborated with team members to achieve cohesive and efficient store environment.
• Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
• Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Executed visual merchandising strategies to attract customers and drive sales.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Met and exceeded sales targets consistently, contributing to overall team success.

Teatro Versace

• Listened to customer needs and desires to identify and recommend optimal products.
• Cultivated interpersonal skills by building positive relationships with others.
• Maintained store visual standards by setting up window and interior displays to merchandising guidelines.