DARIO CACCIAGLIA
Giugliano in Campania
Summary
Goal-oriented manager with distinguished experience in Fashion industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over fifteen-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on new market trends and revenue opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
International Franchise Development Manager
Piazza Italia S.P.A
02.2018 - Current
- Prepared sales presentations for clients showing success and credibility of products.
- Delivered consistent revenue growth through effective negotiation of franchise agreements.
- Expanded franchise network by identifying and securing new business opportunities.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Streamlined franchise sales process to improve lead generation and conversion rates.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Managed legal compliance by working closely with internal legal counsel on all franchising matters.
- Managed accounts to retain existing relationships and grow share of business.
- Provided ongoing coaching and mentoring to franchisees, enhancing their overall business acumen and success rates.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Successfully launched new franchises through comprehensive training programs, site selection assistance, and pre-opening support services.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Assisted in developing customized business plans tailored to individual franchisee needs for long-term growth potential.
- Developed comprehensive franchise strategies for increased brand awareness and market penetration.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented standardized operating procedures for improved operational efficiency across all franchises.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Enhanced franchisee satisfaction with regular communication, support, and training resources.
- Fostered strong relationships with key stakeholders to ensure successful partnerships and collaboration.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Overcame challenges in international expansion by adapting branding strategy to local markets while maintaining core values.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Gained strong leadership skills by managing projects from start to finish.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
International Franchise Development Coordinator
Piazza Italia S.p.A.
08.2012 - 02.2018
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Gathered and organized materials to support operations.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Monitored front areas so that questions could be promptly addressed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained strong leadership skills by managing projects from start to finish.
Country Manager Spain Division
Advanced Renting S.r.L.
09.2011 - 08.2012
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Built relationships with suppliers to establish long-term business growth.
- Resolved problems with high-profile professionals and experts to build relationships during the startup stage of the company in Spain.
- Enhanced internal communication systems by implementing regular meetings/updates across departments.
- Optimized resource allocation, enhancing operational efficiency and reducing costs.
- Developed and maintained relationships with customers and suppliers through account development.
- Ensured regulatory compliance by working closely with legal advisors and government agencies.
- Led the successful launch of new products in local markets, driving revenue growth and brand recognition.
- Negotiated contracts with suppliers to secure favorable terms that benefited the company''s bottom line.
- Established strong relationships with key industry players for business growth and expansion.
- Negotiated with service providers and vendors to improve margins and savings annually.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Strengthened communication skills through regular interactions with agents, mediator and local professionals.
- Skilled at working independently and collaboratively in a team environment.
Assistant Store Manager
FENDI Argentina
09.2009 - 07.2011
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Rotated merchandise and displays to feature new products and promotions.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Assisted in recruiting, hiring and training of team members.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Italian Language Teacher for Foreigners
I.C.A.P.A. Institute
08.2009 - 09.2011
- Promoted a positive classroom environment by implementing effective classroom management strategies and clear expectations for behavior.
- Successfully prepared students to take standardized Italian language proficiency examinations.
- Enhanced language learning experiences for students with the use of multimedia resources and authentic materials.
- Expanded students'' conversational skills through structured speaking activities, dialogues, and role-playing scenarios.
- Developed personalized assessments to track individual student progress and identify areas for improvement.
- Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Education
No Degree - Business English Course
Shenker Institute
Naples, Italy06.2013
Bachelor's Degree - Foreign Languages And Literatures
Oriental Language University Institute
Naples, Italy07.2010
High-school Diploma - Economics And Management
Technical Commercial Institute "Rocco Scotellaro"
San Giorgio A Cremano, Italy07.2003
Skills
- Contract Management
- Sales Records Management
- Decision-Making
- Appointment Scheduling
- Price Schedules
- Sales processes
- Time Management
- B to B sales
- Business Objective Analysis
- Business Development
Rapport and relationship building
- Franchise Sales
- Account Management
- Operations Management
- Price Structuring
- Relationship Building
- Sales Targeting
- Strategic account development
- Review of contracts
- Territory Management
- Business development and planning
- Competitor Analysis
Additional Information
Available to travel for business and work in any city of my country and overseas.
Languages
ITALIAN
SPANISH
ENGLISH
PORTUGUESE
Fax
(+39)081.574.54.84
Personal Information
- Place of Birth: San Giorgio a Cremano (Naples)
- Date of Birth: 06/17/1984
- Gender: Male
- Nationality: ITALIAN
- Driving License: Full clean B driving license, International driving license, Full clean ship’s passport
Timeline
International Franchise Development Manager
Piazza Italia S.P.A
02.2018 - Current
International Franchise Development Coordinator
Piazza Italia S.p.A.
08.2012 - 02.2018
Country Manager Spain Division
Advanced Renting S.r.L.
09.2011 - 08.2012
Assistant Store Manager
FENDI Argentina
09.2009 - 07.2011
Italian Language Teacher for Foreigners
I.C.A.P.A. Institute
08.2009 - 09.2011
No Degree - Business English Course
Shenker Institute
Bachelor's Degree - Foreign Languages And Literatures
Oriental Language University Institute
High-school Diploma - Economics And Management
Technical Commercial Institute "Rocco Scotellaro"
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