DIANA FRASILOAIA
Dublin
Summary
Skilled at creating welcoming environments and providing excellent customer service. Over 5 years experience in customer service roles, enthusiastic about books and eager to share recommendations and assist customers in finding their next great read.
Able to quickly learn and adapt to new tasks, ensuring smooth operations and positive customer experiences. Adept at managing inventory, organising shop displays, and taking initiative. Committed to creating a seamless and enjoyable shopping experience.
Overview
2
2
years of professional experience
Work History
Editorial Translator
iDigit
03.2025 - 08.2025
- Provided translation services for websites in tourism and historical sectors at a digital marketing firm
- Rewrote original materials in target language, maintaining meaning by carefully following sources
- Ensured marketing messages resonated with local audiences.
Research and Development Assistant
Cara Loftus
07.2024 - 07.2025
- Collaborated with expert screenwriter to enhance historical accuracy, improving script authenticity, and ensuring content quality
- Conducted advanced archival research uncovering key insights that significantly enhanced project outcomes, demonstrating strong critical thinking and decision-making skills
- Improved project efficiency and accuracy showcasing excellent comprehension, communication, and writing skills
Store Manager
2210 Patisserie
01.2024 - 12.2024
- Cultivated a welcoming environment that encouraged regular patronage and increased sales.
- Guaranteed excellence in food and beverage service.
- Trained staff to maintain consistent customer satisfaction during peak times.
- Handled supplier communications and ensured timely store maintenance.
- Maintained consistent and transparent communication with senior management.
Education
Bachelor of Arts - Media Studies And English
Maynooth University
Maynooth, Ireland2024
Skills
- Customer service
- Cash management
- Leadership
- Problem Solving
- Excellent communicator
- Team management
- Excellent writing skills
- Organisational skills
- Adobe Suite
- Wordpress
- Office package
Accomplishments
- Short film premiered at DIFF First Frame (2025)
- Shortlisted for Best Short Story at SMedias (2024)
Languages
English
Proficient
C2
Italian
Proficient
C2
Romanian
Advanced
C1
Timeline
Editorial Translator
iDigit
03.2025 - 08.2025
Research and Development Assistant
Cara Loftus
07.2024 - 07.2025
Store Manager
2210 Patisserie
01.2024 - 12.2024
Bachelor of Arts - Media Studies And English
Maynooth University
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