Eleonora Mazza
San Vito Al Tagliamento
Summary
A dynamic and results-oriented professional, I leveraged my strong communication skills and retail sales expertise at Fava Giuliana to enhance customer satisfaction and drive sales. Known for reliability and a keen fashion sense, I significantly contributed to store operations and team collaboration, ensuring a positive shopping experience.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Addetto Alla Vendita Negozio Di Scarpe
Fava Giuliana
02.2009 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma - Professionale Del Turismo
IPSSCTS FEDERICO FLORA
Pordenone, ItaliaSkills
- Teamwork
- Teamwork and collaboration
- Time management
- Customer engagement
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
- Money handling
- Product knowledge
- Cash register operation
- Relationship building
- Stocking and receiving
- Professional appearance
- Retail store operations
- Store maintenance
- POS system operations
- Sales expertise
- POS system operation
- Stock replenishment
- FLUENT IN ENGLISH
- Trend awareness
- Brand representation
- Merchandise display
- Sales trends
- Product promotions
- Fashion sense
- Price tagging
- Sell souvenirs
- Point-of-sale system
- Friendly and helpful
- Positive and professional
- Reliable and responsible
- Honest and dependable
- Attention to detail
- Organization
- Adaptable and flexible
- Strong communication and interpersonal skills
- Positive customer engagement
- Goal driven
- Excellent written and verbal communication
- Flexible hours
- Team cooperation
- Product merchandising
- Friendly, positive attitude
Languages
English
Advanced (C1)
Deutsch
Elementary (A2)
Timeline
Addetto Alla Vendita Negozio Di Scarpe
Fava Giuliana
02.2009 - Current
High School Diploma - Professionale Del Turismo
IPSSCTS FEDERICO FLORA
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