Giulia Majer
Padova,PD
Summary
I am a young and dynamic recent graduate in Language Mediation Sciences for International and Diplomatic Organisations. I have cultivated a deep passion for languages, cultures, art, socialising and contact with the public through various work and life experiences, such as participating in the Erasmus project. I am now ready to embark on a new study and professional experience, convinced that my dedication and enthusiasm can be an added value for the reality in which I will be working.
Overview
6
6
years of professional experience
Work History
Sales and Cashier Assistant
Zara, Inditex Group S.A.
09.2021 - Current
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Contributed to increased sales by offering relevant product suggestions during checkout interactions.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Event Hostess
UMANA
02.2022 - 03.2022
- Resolved guest concerns promptly and professionally, displaying good customer service skills in high-pressure situations.
- Assisted event planners in organizing successful events, ensuring smooth execution of planned activities.
- Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
Front and Back Desk Receptionist
Obag S.r.l.
08.2019 - 09.2019
- Provided exceptional customer service, resolving issues promptly to ensure client satisfaction.
- Enhanced customer satisfaction by efficiently managing front and back desk operations.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Social Work Intern
OPSA
05.2018 - 06.2018
- Entertainment of persons with motor and mental disabilities.
- Daily contact with specialised personnel.
- Effective organisation of time and activities.
- Study and understanding of different disabilities.
Education
Bachelor - Linguistic Mediation & International Organisation
CIELS Higher School For Linguistic Mediators
Padua, Italy02.2024
Exchange Semester - Linguistic Studies
Universitat Rovira I Virgili
Tarragona, Spain2023
High School Diploma -
Liceo Delle Scienze Umane, Economico-Sociale
Padua, Italy07.2019
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
- Critical Thinking
- Relationship Building
Timeline
Event Hostess
UMANA
02.2022 - 03.2022
Sales and Cashier Assistant
Zara, Inditex Group S.A.
09.2021 - Current
Front and Back Desk Receptionist
Obag S.r.l.
08.2019 - 09.2019
Social Work Intern
OPSA
05.2018 - 06.2018
Bachelor - Linguistic Mediation & International Organisation
CIELS Higher School For Linguistic Mediators
Exchange Semester - Linguistic Studies
Universitat Rovira I Virgili
High School Diploma -
Liceo Delle Scienze Umane, Economico-Sociale
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