GLORIA BOSCOLO AGOSTINI
Chioggia,VE
Summary
A pharmaceutical health graduating with five years' experience in the tourism industry, she possesses a strong determination to meet and exceed set goals. Active and eager to offer her empathy, friendliness and reliability in customer relations, she is committed to providing service excellence while maintaining a friendly and cordial demeanor at all times.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Dr. Max
05.2024 - 08.2024
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Hostess promoter
Ploom Italia
02.2024 - 02.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Event Hostess
Padova Comics & Games
09.2023 - 09.2023
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Contributed to increased repeat business by consistently delivering memorable experiences for clients and their guests.
Bartender
Bagni Sirena
05.2019 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Graduating - Pharmacy
Università Degli Studi Di Ferrara
FerraraAssociate of Applied Science -
Liceo Giuseppe Veronese
Chioggia (VE)07.2018
Skills
- Customer Service
- Hospitality service expertise
- Professional Appearance
- Health and Safety Regulations
- Positive Attitude
- Teamwork and Collaboration
- Problem-solving abilities
Languages
Inglese
Intermedio superiore
B2
Spagnolo
Intermedio
B1
Francese
Elementare
A2
Italiano
Bilingual or Proficient (C2)
Timeline
Pharmacy Assistant
Dr. Max
05.2024 - 08.2024
Hostess promoter
Ploom Italia
02.2024 - 02.2024
Event Hostess
Padova Comics & Games
09.2023 - 09.2023
Bartender
Bagni Sirena
05.2019 - 09.2023
Graduating - Pharmacy
Università Degli Studi Di Ferrara
Associate of Applied Science -
Liceo Giuseppe Veronese
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