Hayat El Maazi
Turin
Summary
Dynamic and proactive professional in the food service and food technology sectors, with a strong focus on sustainability and innovation. Holds a degree in Food Technology and possesses solid experience in customer service management, showcasing exceptional organizational skills, leadership qualities, and problem-solving abilities. Demonstrates a commitment to social inclusion and sustainability through involvement in international projects and volunteering. Eager to embrace new opportunities for growth while tackling challenges with enthusiasm and determination
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Waiter
ROSSOPOMODORO
12.2022 - 03.2025
- Managed orders and table service.
- Oversaw staff management and training.
- Handled cash transactions and resolved customer issues
Commis Waiter
LENTINI'S
06.2018 - 12.2019
- Processed orders while adhering to quality standards.
- Collaborated with team to ensure customer satisfaction.
- Implemented hygienic standards and practices.
Animator
ATLETICA PIEMONTE
06.2018 - 07.2018
Education
Bachelor's Degree - Food Technology
University of Turin
Technical Institute Diploma in Chemistry -
Istituto Tecnico Chimico - Gobetti Marchesini Casale
School of Activism – Food, Climate, And Cities
MilanErasmus Plus- Pride Youth Games
Largs, ScotlandErasmus Plus - AgroYouth
Nevsehir, TürkiyeSkills
- Word
- Advanced Excel Skills
- Proficient in PowerPoint
- Outlook
- Power BI
- Team Coordination
- Formative Coordination
- Leadership
- Autonomy
Certification
- Change Management
- Sales Management
- Google Analytics
- Fundamentals of Digital Marketing
Languages
- Italian, native
- Arabic, native
- English, B2
Timeline
Head Waiter
ROSSOPOMODORO
12.2022 - 03.2025
Commis Waiter
LENTINI'S
06.2018 - 12.2019
Animator
ATLETICA PIEMONTE
06.2018 - 07.2018
Bachelor's Degree - Food Technology
University of Turin
Technical Institute Diploma in Chemistry -
Istituto Tecnico Chimico - Gobetti Marchesini Casale
School of Activism – Food, Climate, And Cities
Erasmus Plus- Pride Youth Games
Erasmus Plus - AgroYouth
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