Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
Languages
Timeline
Generic

Hazel Anne Alcayde

Naples

Summary

High-performing Chef offering 3 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Top-notch professional with expertise in menu development, kitchen management and staff training. Creates unique and delicious dishes while controlling food and labor costs. Collaborative and committed to seeking feedback from customers and staff to improve kitchen workflows.

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Chef De Rang

Hilton Hotel
06.2020 - 10.2023
  • Answered questions regarding menu items and suggested dishes exceeding guest expectations.
  • Delivered food to table using serving trays and refilled water glasses with pitchers.
  • Coordinated with team members to prepare orders on time.
  • Assisted with menu development and planning.
  • Disciplined and dedicated to meeting high-quality standards.
  • Maintained well-organized mise en place to keep work consistent.

Chef De Rang

J Contemporary Japanese Restaurant
05.2020 - 09.2023
  • Answered questions regarding menu items and suggested dishes exceeding guest expectations.
  • Delivered food to table using serving trays and refilled water glasses with pitchers.
  • Verified clearing of dishes, silverware and used glasses within reasonable amount of time after guests finished eating.
  • Greeted guests and led each party to specific table within 8-seat Michelin restaurant.
  • Provided each guest with exemplary service through effective engagement, active listening and communicating skills.
  • Maintained well-organized mise en place to keep work consistent.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Implemented successful cross-marketing strategies such as food and wine pairings.

Tutoring Assistant

University Of Campania Studies "Luigi Vanvitelli"
03.2023 - 08.2023
  • Developed student confidence through positive reinforcement strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.

Student Nurse

Azienda Ospedaliera Universitaria Luigi Vanvitelli
10.2021 - 07.2023
  • Monitored patient vital signs, reporting any changes to experienced nursing staff.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed regular rounds to check on well-being of patients.
  • Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
  • Administered close patient care, checked vital signs, and monitored telemetry.
  • Assessed care needs of patients and families utilizing nursing process.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.

Receptionist

Partenope Relais
11.2018 - 04.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Compiled information from files and research to satisfy information requests.

Education

Bachelor of Science - Nursing

Università Degli Studi Della Campania Luigi Vanvit
Naples
03.2024

High School Diploma -

Istituto Statale Di Istruzione Secondaria Elena Di
Naples
07.2019

Skills

  • Food Service
  • Food Spoilage Prevention
  • Special Diets
  • Staff Coordination
  • Verbal and Written Communication
  • Customer Needs
  • Medication Administration
  • Patient Assessments
  • IV Setup
  • Catheter Care
  • Injection Administration
  • Data Analysis
  • Performance Monitoring
  • Project Coordination
  • Office Management
  • Scheduling
  • Administrative Support
  • Meeting Preparation
  • Travel Planning
  • Customer/Client Relations
  • Schedule Management
  • Strategic Planning
  • Telephone Skills
  • Time Management
  • File Management
  • Technical Support
  • Bookkeeping

Accomplishments

  • Recognized for Best Employer for Highest sales.
  • Oversaw foodservice operations for 5-star michelin.
  • Re-designed kitchen stations and equipment placement which increased productivity and enhanced workflow processes.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 6 staff members.
  • Resolved product issue through consumer testing.

Additional Information

  • Volunteered as nursing student with Ordine delle Professioni Infermieristiche di Napoli

Languages

Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Spanish
Intermediate (B1)

Timeline

Tutoring Assistant

University Of Campania Studies "Luigi Vanvitelli"
03.2023 - 08.2023

Student Nurse

Azienda Ospedaliera Universitaria Luigi Vanvitelli
10.2021 - 07.2023

Chef De Rang

Hilton Hotel
06.2020 - 10.2023

Chef De Rang

J Contemporary Japanese Restaurant
05.2020 - 09.2023

Receptionist

Partenope Relais
11.2018 - 04.2019

Bachelor of Science - Nursing

Università Degli Studi Della Campania Luigi Vanvit

High School Diploma -

Istituto Statale Di Istruzione Secondaria Elena Di

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