Translatemini series on TikTok from Chinese to Italian.
Work occasionally in exhibitions in Rho Fiera as translator and brand representative for Chinese companies.
Hotel Front Desk Receptionist
Hotel Boston
02.2025 - 06.2025
Welcomed each new arrival pleasantly and completed the check-in and check-out process.
Managed reservations on Booking and other platforms while utilized communication and selling skills to convince also passersby to stay in the hotel.
Collected room deposits, fees, and payments then provided receipts or invoices to clients.
Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
Project Assistant
Shanghai Creative City Technology Development Co., Ltd
08.2023 - 05.2024
Assisted the participation of foreign expositors in 3 international cultural and commercial events such as the Hangzhou Creative and Cultural Industry Fair.
Maintained a high level of accuracy in all project documentation (visa application, material preparation, etc), ensuring consistency and clarity throughout the lifecycle of projects.
Worked with senior leadership to complete complex projects under a fast working rhythm.
Researched and analyzed data to support project-related decisions.
Carried out practical organizational skills in the offline activities and transformed the results of the projects into contents on social media platforms such as WeChat.
Digital Marketing Intern
Shanghai Kaigan Information Technology Co., Ltd.
06.2022 - 09.2022
As a number of a digital marketing agency, assisted in managing 5+ corporate social media channels, such as Weibo, Rednote, WeChat and TikTok.
Especially worked in finding and contacting 100+ KOLs for brand collaborations and publications of related contents.
Maintained content calendar to prioritize relevant, engaging material output.
Assisted in brainstorming and creating content for marketing channels, connecting content ideas with current hot topics.
Regularly collected data of visualizations and follower growths and reported them to the clients in the form of PPT.
Education
Master of Arts - Editoria, Cultura Della Comunicazione E Della Mod
Università Degli Studi Di Milano
Milano, Italy
07-2026
Bachelor of Arts - Italian Language
Shanghai International Studies University
Shanghai
06.2024
Skills
Multilingual proficiency
Computer skills
Problem-solving
Detail-oriented
Teamwork
Customer service
Languages
English
Advanced (C1)
Italian
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Hotel Front Desk Receptionist
Hotel Boston
02.2025 - 06.2025
Translator
Freelancer
09.2024 - Current
Project Assistant
Shanghai Creative City Technology Development Co., Ltd
08.2023 - 05.2024
Digital Marketing Intern
Shanghai Kaigan Information Technology Co., Ltd.
06.2022 - 09.2022
Master of Arts - Editoria, Cultura Della Comunicazione E Della Mod