Kateryna Safonova
Dossena
Summary
Motivated and detail-oriented hospitality and pastry student with hands-on experience in table service, mignon pastry preparation, and volunteer support activities. Demonstrates a strong ability to thrive in fast-paced environments while delivering exceptional customer service and upholding high standards of quality and organization. Proficient in multiple languages, including Ukrainian, Italian, English, Russian, Chinese, and German, with experience as an interpreter. Committed to continuous professional development within the pastry and hospitality sector, showcasing adaptability and a passion for excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pastry Cook Assistant
“Cremeria Delle Valli”
03.2025 - 03.2025
- Assisted pastry chefs in the preparation of doughs, creams, fillings, and other bakery products following established recipes and procedures.
- Supported the production of pastries, cakes, and baked goods by measuring ingredients, mixing components, and monitoring cooking times.
- Carried out basic decoration tasks, including piping, glazing, garnishing, and assembly of desserts.
- Ensured proper use and cleaning of kitchen equipment, tools, and work surfaces in compliance with hygiene and safety regulations.
- Helped with daily preparation and organization of the workstation, ensuring ingredients and materials were always available.
- Collaborated with the pastry team to manage workflow during peak hours and special productions.
- Demonstrated attention to detail, precision, and consistency in all assigned tasks.
- Gained hands-on experience in professional kitchen routines, time management, and teamwork in a fast-paced environment.
Waiter
Mirco Alcaini ( Bar "Belvedere")
11.2023 - 12.2023
- Delivered professional table service in a busy bar/pub environment, ensuring timely and accurate food and beverage delivery.
- Welcomed guests, presented menus, and provided recommendations in a polite and efficient manner.
- Processed orders using the POS system and coordinated effectively with kitchen and bar staff.
- Ensured proper billing and handled payments accurately.
- Maintained cleanliness and organization of tables, service stations, and dining areas in line with hygiene and safety standards.
- Addressed customer requests and resolved issues promptly to ensure a positive guest experience.
- Demonstrated strong teamwork, multitasking, and communication skills in a fast-paced setting.
Education
Dilpoma of Pastry Service - Kitchen And Pastry Service
Istituto Superiore Di San Pellegrino Terme
San Pellegrino Terme, Italy06-2026
School Diploma - Oriental Languages - Chinese
KYIV GYMNASIUM OF ORIENTAL LANGUAGES 1
Kyiv, Ukraine 05-2025
No Degree - Kitchen And Pastry Service
Istituto Superiore Di San Pellegrino Terme
San Pellegrino Terme, Italy05-2025
No Degree - Kitchen And Bar Service
Istituto Superiore Di San Pellegrino Terme
San Pellegrino Terme, Italy10-2023
No Degree - Macaron Making Course
Top Dialog Pastry School
Kyiv, Ukraine 07.2023
Websites
Certification
- English Language Certification – Level C1
- Macaron Preparation Course Certificate
LANGUAGE SKILLS
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Upper intermediate (B2)
Chinese (Mandarin)
Intermediate (B1)
German
Elementary (A2)
Community Service & Volunteer Work
Volunteer Group “Зграя (Zgraya)” — Kyiv, Ukraine
February 2022 – Present
With the outbreak of the war, I joined the newly created volunteer headquarters “Zgraya,” established to provide essential support to Ukrainian military units. Our team—composed of volunteers and ATO veterans, including participants in the liberation efforts in Mariupol—coordinates the purchase, collection, and delivery of vital supplies.
My responsibilities include organizing and transporting generators, protective equipment, machinery, food, medical supplies, and other critical resources for soldiers on the front lines. I also assist in logistics planning, communication with donors, and ensuring that aid reaches targeted units efficiently and safely.
Our mission is to maintain a steady flow of humanitarian and technical assistance, working quickly and effectively in response to urgent needs across multiple regions.
More information: https://zgraya-help.com/
PUBBLICAZIONI
- Fontana, F. (2025). The touching testimony of Kateryna: Refugee and model student at the San Pellegrino Hospitality School.
- https://www.lavocedellevalli.it/rubriche/la-toccante-testimonianza-di-kateryna-rifugiata-e-studentessa-modello-allalberghiero-di-san-pellegrino/
PROJECTS
Erasmus+ KA-210 Experience – Issoire, France
Date: 18/05/2025 – 23/05/2025
Project Code: KA-210-SCH-000252181
Topic: Climate Change
Description: Participated in an Erasmus+ exchange program focused on raising awareness about climate change. Engaged in workshops, collaborative activities, and discussions with international peers to develop practical solutions and increase knowledge on environmental sustainability.
PERSONAL SKILLS
- Technical skills - Proficient in Microsoft Office Suite ( Word,Excel,PowerPoint)
- Freelance Occasional Interpreter
Hobbies
- Reading books in english
- Traveling
- Pastry
- Mountain tracking
Timeline
Pastry Cook Assistant
“Cremeria Delle Valli”
03.2025 - 03.2025
Waiter
Mirco Alcaini ( Bar "Belvedere")
11.2023 - 12.2023
Dilpoma of Pastry Service - Kitchen And Pastry Service
Istituto Superiore Di San Pellegrino Terme
School Diploma - Oriental Languages - Chinese
KYIV GYMNASIUM OF ORIENTAL LANGUAGES 1
No Degree - Kitchen And Pastry Service
Istituto Superiore Di San Pellegrino Terme
No Degree - Kitchen And Bar Service
Istituto Superiore Di San Pellegrino Terme
No Degree - Macaron Making Course
Top Dialog Pastry School