Kelly Matar
Aspiring project manager
Rome,Lazio
Summary
As a holder of a Master's Degree in Project Management, I want to build a career that focuses on supporting businesses achieve their growth targets, change management projects, and improve processes to control costs and create efficiencies. I will contribute to the initiation, planning, execution, monitoring, and closing of various projects and will be a diligent collaborator and communicator to ensure timelines.
Overview
8
8
years of professional experience
Work History
Sales Clerk
Florence Moon
06.2023 - Current
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Balancing daily and monthly cash registers and receipts.
- Ensure customer satisfaction and support by guiding them through their in store experience from selection of products to purchase
Communication Specialist
TotalCare
10.2021 - 08.2022
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Prepared and processed patient referrals and transfer requests.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Bar Waiteress
Roadster's Diner
01.2020 - 08.2021
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Performed opening and closing duties within bar area according to schedule.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Telecommunications Specialist
Mvision
06.2020 - 08.2020
- Customer outreach for PPE material, insurance, phone services, brokerage services.
- Liaised with component vendors to properly operate and maintain telecommunications equipment.
Cashier Supervisor
Wooden Bakery
07.2019 - 12.2019
- Oversaw daily finances and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Program Repair Consultant
Hydra Gaming Center
07.2018 - 06.2019
- Registered daily cash and end of the month revenues.
- Onboarded and managed new client accounts to boost retention rates.
- Frequently inspected production area to verify proper equipment operation.
Sales Executive
Gyan Inc.
08.2017 - 06.2018
- Collected data for potential companies that needed logistic services.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Followed up with customers by tracking shipments and ensuring timely deliveries.
Executive Assistant
Bois D'Afrique S.A.R.L
06.2016 - 07.2017
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Organized and coordinated conferences and monthly meetings.
Education
MBA - Project Management
Rome Business School
Rome, Italy09.2023
BBA - International Business Management
Notre Dame University - Louaize
Zouk Mosbeh, Kesserwan06.2022
No Degree - Marketing
Anglo-American University
Prague, Czach Republic12.2018
No Degree - English and Communications
American University of Armenia
Yerevan, Armenia12.2017
High School Diploma -
Quality School International
Yerevan, Armenia06.2017
Skills
- Relationship Building
- Office Administration
- Retention Strategies
- Accurate Cash Handling
- Report Analysis
- Order Management
References
References available upon request
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Italian
Advanced (C1)
French
Upper intermediate (B2)
Spanish
Elementary (A2)
Russian
Beginner (A1)
Timeline
Sales Clerk
Florence Moon
06.2023 - Current
Communication Specialist
TotalCare
10.2021 - 08.2022
Telecommunications Specialist
Mvision
06.2020 - 08.2020
Bar Waiteress
Roadster's Diner
01.2020 - 08.2021
Cashier Supervisor
Wooden Bakery
07.2019 - 12.2019
Program Repair Consultant
Hydra Gaming Center
07.2018 - 06.2019
Sales Executive
Gyan Inc.
08.2017 - 06.2018
Executive Assistant
Bois D'Afrique S.A.R.L
06.2016 - 07.2017
MBA - Project Management
Rome Business School
BBA - International Business Management
Notre Dame University - Louaize
No Degree - Marketing
Anglo-American University
No Degree - English and Communications
American University of Armenia
High School Diploma -
Quality School International
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