Lorenzo Freddi
Summary
Hi I'm Italian guy, currently in Australia to gain international experience. I'm enthusiastic, empathetic, and highly adaptable, with a strong ability to work in team. Friendly and positive attitude, always ready to provide excellent customer service.
Available to start immediately.
English level: Intermediate
I have drive license.
Overview
4
4
years of professional experience
Work History
Bar Waiter
Baldi Srl
02.2022 - 10.2024
- Answered customers' questions, recommended items, and recorded order information.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
Head Waiter
L' Onda Srl
10.2021 - 09.2022
- Answered customers' questions, recommended items, and recorded order information.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Restaurant Waiter
Palmizio Srl
05.2020 - 10.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
High School Diploma -
Crocetti Cerulli Hospitality School
Giulianova, Italy06-2020
Skills
- Relationship management
- Wine service
- Tableside service
- Menu recommendations
- Menu memorization
- Cleaning and sanitization
- Order taking
- Cleanliness
- Sales prowess
- Patron satisfaction
Timeline
Bar Waiter
Baldi Srl
02.2022 - 10.2024
Head Waiter
L' Onda Srl
10.2021 - 09.2022
Restaurant Waiter
Palmizio Srl
05.2020 - 10.2020
High School Diploma -
Crocetti Cerulli Hospitality School
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