Matias Cheim Perez Lopez
Isola Del Cantone
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
3
3
years of professional experience
Work History
Barista
Voglia Di Bar
2023.03 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Waiter
De Gusta Pizzeria E Macelleria
2022.05 - 2022.09
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Restaurant Waiter
Hotel Morando
2021.07 - 2022.07
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Enhanced food presentation by skillfully arranging dishes and garnishes.
- Supported fellow kitchen staff with timely preparation of ingredients, fostering a collaborative work environment.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
Stage Receptionist
Galata Sea Museum
2022.03 - 2022.03
- Provided exceptional customer service at the admissions desk, processing ticket sales efficiently and warmly greeting guests.
- Collaborated with museum staff to plan and execute successful public programs, including workshops, lectures, and family events.
- Supported curators in developing captivating exhibit displays, highlighting significant artifacts and historical context.
- Facilitated educational outreach initiatives by coordinating visits with local schools and community organizations.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
Show Host
Festival Of Science
2021.10 - 2021.10
- Maximized audience understanding by tailoring content to suit diverse groups, taking into consideration factors such as cultural context or language proficiency.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Demonstrated strong attention to detail by ensuring all necessary materials, such as maps or brochures, were readily available at the entrance for guests'' convenience.
Education
High School Diploma -
Liceo Classic & Linguistic Mazzini
Via Paolo Reti 25 , Genova Sampierdarena06.2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Cleanliness
- Active listener
- Adaptive and creative
- Organization skills
- Time Management
- Appointment Scheduling
Languages
Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Timeline
Barista
Voglia Di Bar
2023.03 - Current
Waiter
De Gusta Pizzeria E Macelleria
2022.05 - 2022.09
Stage Receptionist
Galata Sea Museum
2022.03 - 2022.03
Show Host
Festival Of Science
2021.10 - 2021.10
Restaurant Waiter
Hotel Morando
2021.07 - 2022.07
High School Diploma -
Liceo Classic & Linguistic Mazzini
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