Michele Gargiulo
Chef de rang
Sorrento,Italy
Summary
Hardworking and passionate job seeker with strong organizational skills ready to help the team to achieve company goals.Enthusiastic and reliable professional takes pride in providing excellent customer service and creating nice dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Chef de Rang
La Conca Del Sogno
Massa Lubrense, Italy
2021.05 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in smooth restaurant operations.
Commis de Rang
La Conca Del Sogno
Massa Lubrense, Italy
2018.07 - 2020.10
Education
High School Diploma -
ITC San Paolo
Sorrento 09.2012 - 06.2017
Skills
- Supply Restocking
- Beverage Preparation
- Service Prioritization
- High-Volume Dining
- Wine Service
- Wine Pairings
- Menu Memorization
- Guest Engagement
- Safe Food Handling
- Daily Specials Memorization
- Food and Beverage Pairings
- Table Setting Knowledge
- Guest Seating
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Chef de Rang
La Conca Del Sogno
2021.05 - Current
Commis de Rang
La Conca Del Sogno
2018.07 - 2020.10
High School Diploma -
ITC San Paolo
09.2012 - 06.2017
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